Supported databases and Web consoles requirements for Infrastructure Management

Use the following information to understand the supported databases and browsers for Infrastructure Management:

Supported databases

Infrastructure Management runs on the following databases:

  • SAP SQL Anywhere 16  (embedded with the BMC TrueSight Infrastructure Management Server)


    EBF version

    Microsoft Windows


  • Oracle versions (Oracle needs to be installed separately):
    •,, - Standard and Enterprise editions
    •,, 12.2 - Standard and Enterprise editions


In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.

The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see and

For more information, see Tuning the Infrastructure Management database for performance. 

Web consoles system requirements

The following table lists the installation requirements of the operator console.



Supported resolution


Supported browsers

  • Microsoft Internet Explorer version 11
  • Mozilla Firefox
  • Google Chrome
  • Safari

Note: The SLO Tree view is not supported on Chrome and Firefox browsers since they do not support Java applets.

Adobe Flash Player

  • Version 10.0.x or later (for the operator console)
  • Version 1.8 or later
  • Latest JRE version
  • Azul 8 Java is supported on version 11.3.02 and later of the product.


BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

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