Preparing to upgrade TrueSight Operations Management solution

Upgrading the TrueSight Operations Management solution requires you to complete various preupgrade tasks. You can download the upgrade files from the BMC Eletronic Product Distribution (EPD) site. 

Failed to execute the [excerpt-include] macro.

Reviewing the tuning parameters

Review the tuning parameters of the components that you want to upgrade:

Preparing for upgrade

The following topics will help you prepare for the installation of the individual components:

Remedy Single Sign-On

Preparing-to-upgrade-Remedy-Single-Sign-On


Best practice
You must download, install, and run the TrueSight-Health-Check-Tool to generate an HTML report that lists the actual and recommended values for parameters such as OS settings, database, logs, configuration files, and so on in your TrueSight Operations Management environment before you install or upgrade.


TrueSight Presentation Server

Preparing-to-upgrade-the-Presentation-Server


 TrueSight Infrastructure Management

Preparing-to-upgrade-Infrastructure-Management

 TrueSight App Visibility Manager

Preparing-to-upgrade-the-App-Visibility-Server-and-checking-compatibility

 Real End User Experience Monitoring

Preparing-to-upgrade-the-Real-End-User-Experience-Monitoring-Software-Edition-components

Note

BMC Real End User Experience Monitoring Software Edition version 11.0.00.002 is the latest version of the component and is compatible with TrueSight Operations Management versions 11.3.01 and later.

 TrueSight IT Data Analytics

Preparing to upgrade TrueSight IT Data Analytics

Where to go from here

After completing the preupgrade tasks, you can begin upgrading the TrueSight components.

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*