Planning worksheets for Operations Management

Use the information in this topic to help make decisions about a new implementation of TrueSight Operations Management, TrueSight App Visibility Manager, or Synthetic Transaction Monitoring with Silk Performer. To plan the deployment of TrueSight Infrastructure Management, see Planning considerations and worksheets for Infrastructure Management.

To view security considerations, see Security considerations for TrueSight Operations Management

If you are upgrading from TrueSight App Visibility Manager (formerly BMC Application Diagnostics), see Upgrading. If you are upgrading from a previous version of TrueSight Infrastructure Management (formerly BMC ProactiveNet Performance Manager), see Upgrading the Infrastructure Management Server.

Tip

This page is set up to work as a Microsoft Word document for you to fill out when you prepare to deploy TrueSight Operations Management. To download your Word document to fill out, click and select Export to Word.

If you are hosting multiple tenants, perform this activity for each tenant.

Planning activity	Worksheet	References
Decide on your type of implementation based on the use cases and size your deployment based on the best practices for achieving a scalable environment.	Deployment sizing worksheets	Deployment options for Operations Management Sizing the Presentation Server for Infrastructure Management data collection Sizing App Visibility Manager and Synthetic TEA Agent components
Design your deployment architecture and determine the number of servers and other systems needed to support the deployment.	Deployment architecture worksheet	Deployment options for Operations Management
Identify the active applications to monitor or the application for which you want to generate synthetic transactions.	App Visibility agent worksheet Synthetic TEA agent worksheet	None
Identify the events that you want to analyze and troubleshoot.	Planning worksheets for IT Data Analytics	None
Identify the integrations that you want to enable.	Integration worksheet	Integrating
Ensure all systems meet the system requirements	System requirements worksheet
Acquire the hardware to support the planned deployment.	Hardware worksheet	System requirements
Review the network ports to determine whether the default ports will conflict with ports already used in your environment.	None	Network ports
Plan who will administer the system and plan the approach to system authentication. Evaluate and plan user roles and permissions.	None	Security planning for Presentation Server Role-based access
Review the performance benchmarks and tuning sections and record plans for tuning the system.	None	Performance benchmarks and tuning

Deployment sizing worksheets

It is important to estimate the size of your deployment correctly because the steps to follow and the design elements vary depending on the size of the deployment. Review sizing and scalability considerations for each component to understand the capacity requirements.

Important

If you are also deploying TrueSight Infrastructure Management, read Sizing and scalability considerations for Infrastructure Management to understand the scaling and sizing requirements of the TrueSight Infrastructure Management server, Integration Service, and monitoring solutions.

Sizing worksheet for the Presentation Server

Characteristic	Value
Number of tenants
Number of Infrastructure Management servers to connect
Number of App Visibility servers to connect (maximum one App Visibility portal can be assigned to the asterisk default tenant * or any other tenant)

Sizing worksheet for the App Visibility Manager or Synthetic TEA Agent components

Characteristic	Value
App Visibility database size
Number of App Visibility agents
Number of synthetic TEA Agents
Number of App Visibility collectors

Deployment architecture worksheet

After sizing the deployment, select the appropriate deployment and record the number of servers required to support the deployment. For guidance on selecting a deployment architecture, consult the Deployment options for Operations Management.

Deployment use case	Remedy SSO	Presentation Server	App Visibility portal	App Visibility collector	App Visibiltiy proxy
Operations Management basic deployment with all data providers
Operations Management basic deployment with Infrastructure Management only
Operations Management basic deployment with App Visibility Manager
Operations Management basic deployment with App Visibility Manager and the Synthetic TEA Agent
Operations Management App Visibility Manager deployment with reverse proxy or load balancing server
Operations Management service provider and tenant deployment
Operations Management high availability deployment
Operations Management disaster recovery deployment

To plan the TrueSight Infrastructure Management deployment, see Planning considerations and worksheets for Infrastructure Management. To plan the BMC Remedy Single Sign-On deployment, see Planning the Remedy Single Sign-On Server deployment.

App Visibility agent worksheet

Plan your sources of active application data or end user experience monitoring. For information about deploying App Visibility agents, see Operations Management basic deployment with App Visibility Manager.

Application or end user to monitor	Monitoring source	App Visibility agent

To plan the BMC PATROL Agent deployment and other monitoring solutions, see Planning considerations and worksheets for Infrastructure Management.

Synthetic TEA agent worksheet

Plan your sources of synthetic transaction data. For information about deploying Synthetic TEA agents, see Operations Management basic deployment with App Visibility Manager and the Synthetic TEA Agent.

End user and application to monitor	Monitoring source	Synthetic TEA agent

Integration worksheet

Identify the integrations that you want to enable with the Presentation Server.

Integration and version	System requirements	Other considerations

To plan additional integrations with the Infrastructure Management server, see Planning considerations and worksheets for Infrastructure Management.

System requirements worksheet

Consult the system requirements for each TrueSight Operations Management component product to determine the values for your implementation.

Component	Value
System requirements for Presentation Server
TrueSight console browser support
System requirements for App Visibility Manager server components
System requirements for Real User Analyzer and Collector
System requirements for Cloud Probe
TEA Agent system requirements
Language information

For information about TrueSight Infrastructure Management system requirements, see System requirements and product compatibility for Infrastructure Management.

Hardware worksheet

Record how each system will be used, such as remedy Single Sign-On, Presentation Server, App Visibility proxy, HA, DR, and so on, and the system requirements based on sizing or other deployment decisions. For TrueSight App Visibility Manager, see Sizing App Visibility Manager and Synthetic TEA Agent components for recommended hardware configurations. For supported OS languages, see Language information.

Server 1
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration
Server 2
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration
Server 3
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration
Server 4
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration
Server 5
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration
Server 6
Use
Environment sizing (small, medium, large)
Platform and language
RAM
Storage configuration