Upgrading BMC Event and Impact Management to TrueSight Infrastructure Management Server
This section describes how you can upgrade from BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to the TrueSight Infrastructure Management server 11.0.
Upgrading BMC Event and Impact Management
On Linux and Solaris systems, you cannot upgrade BMC Event and Impact Management. You have to uninstall these components.
On Microsoft Windows systems, you cannot directly upgrade BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to Infrastructure Management 11.0. You must:
- Upgrade BMC Event and Impact Management to Infrastructure Management 8.6.02 and apply the latest patch version
- Upgrade to ProactiveNet 9.5 and apply the latest SP version.
- Upgrade to Infrastructure Management 10.5.
For information about upgrading to ProactiveNet 8.6.02, see the BMC Support site to access the July 2011 version of the BMC ProactiveNet Upgrade Guide that supports ProactiveNet 8.6.02.
For information about upgrading from Infrastructure Management 9.5 to 11.0, see Upgrading the Infrastructure Management server on Microsoft Windows or Upgrading the Infrastructure Management server on Linux.
Note
BMC ProactiveNet versions 9.5 and 8.6.02 support Atrium CMDB 7.6.04 SP2. Before you upgrade to ProactiveNet 8.6.02, you must upgrade your Atrium CMDB to 7.6.04 SP2.
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