Upgrading App Visibility Manager components

As the TrueSight system administrator, you can upgrade App Visibility Manager components from version 10.5 or later to the current version of the product.

You can upgrade using an interactive mode, or using a silent (or unattended) mode. For most components, the interactive mode employs a wizard. The App Visibility agent for Java employs an interactive command line process.

In a silent upgrade, you define options in a file that provides the settings to the program, and then you run the upgrade program from a command line. 

Because TrueSight Operations Management components must run the same version, upgrade the components in the following order:

  1. Upgrade the Presentation Server.
  2. If you integrate with infrastructure management, upgrade to the current version of TrueSight Infrastructure Management.

  3. Upgrade the App Visibility server.

    Warning

    Do not delete the App Visibility portal from the Presentation Server before upgrading. Deleting the portal before upgrading will cause a loss of historic synthetic monitoring data.

  4. Upgrade agents:

Note

As soon as you start upgrading components, data collection stops or is incomplete until all components run the same version.

Where to go from here

Before you begin upgrading App Visibility Manager, prepare for an App Visibility upgrade and check compatibility.

Related topics

Installing App Visibility Manager components

Configuring App Visibility Manager components after installation

Upgrade process overview for the TrueSight Operations Management solution

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