Supported databases and Web consoles requirements for Infrastructure Management

Use the following information to understand the supported databases and browsers for Infrastructure Management:

Supported databases

Infrastructure Management runs on the following databases:

  • SAP SQL Anywhere 16  (embedded with the BMC TrueSight Infrastructure Management Server)

    Platform

    EBF version

    Microsoft Windows16.0.0.1915

    Linux

    16.0.0.1911

  • Oracle versions (Oracle needs to be installed separately):
    • 11.2.0.2.0, 11.2.0.3.0, 11.2.0.4.0 - Standard and Enterprise editions
    • 12.1.0.1.0, 12.1.0.2.0 - Standard and Enterprise editions

Note

In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.

The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see https://docs.oracle.com/database/121/UPGRD/deprecated.htm#BABDBCJI and https://docs.oracle.com/database/121/UPGRD/deprecated.htm#UPGRD60000.

For more information, see Tuning the Infrastructure Management database for performance.

Web consoles system requirements

The following table lists the installation requirements of the operator console.

Component

Requirement

Supported resolution

1280*1024

Supported browsers

  • Microsoft Internet Explorer version 11
  • Mozilla Firefox versions 20 and later
  • Google Chrome versions 25 and later
  • Safari 6.x on Mac OS version 10.x (also called OS X)

Note: The SLO Tree view is not supported on Chrome and Firefox browsers since they do not support Java applets.

Adobe Flash Player

  • Version 10.0.x or later (for the operator console)
Java
  • Version 1.5 or later
  • Latest JRE version

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

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Comments

  1. Peter Gibson

    Is there any plan to support Oracle 12.2.0.1?

    May 10, 2018 12:04
    1. Sanjay Prahlad

      Hello Peter,

      We will announce support for Oracle 12.2.0.1 once the internal validation is complete. We don't have a confirmed date yet. Will keep you updated.

      May 10, 2018 04:38