Presentation Server, Infrastructure Management, and PATROL Agent compatibility matrices
The following tables list the compatibility between the Presentation Server, Infrastructure Management components, and the PATROL Agent.
Presentation Server and Infrastructure Management server compatibility
|Presentation server ↓||Infrastructure Management server|
Infrastructure Management server and Integration Service compatibility
Management server ↓
Open Port 2100
If you are using an Infrastructure Management server version 10.5 connected to the Presentation Sever version 11.0, then you must open port 2100 for the connection to be successful. For more information on ports for version 10.5, see and
For PATROL Agent version 9.0.20, you can use a direct event-only integration from the PATROL Agent to an Infrastructure Management cell. This integration is non-streaming and cannot be configured through Central Monitoring Administration or the TrueSight console.
BMC recommends that you upgrade to the latest PATROL Agent version.