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BMC TrueSight Operations Management 11.0 ... Planning Planning the Infrastructure Management deployment System requirements and product compatibility for Infrastructure Management

Presentation Server, Infrastructure Management, and PATROL Agent compatibility matrices

The following tables list the compatibility between the Presentation Server, Infrastructure Management components, and the PATROL Agent.

Related topics

Supported Presentation Server integrations with TrueSight Operations Management components

Supported upgrade paths for Infrastructure Management

List of monitoring solutions and KMs Open link  

Presentation Server and Infrastructure Management server compatibility

Presentation server ↓Infrastructure Management server
11.3.0411.3.0311.3.0211.3.0111.010.710.510.0.50010.0
11.3.04(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.03(error)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.02(error)(error)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.01(error)(error)(error)(tick)(tick)(tick)(error)(error)(error)
11.0(error)(error)(error)(error)(tick)(tick)(tick)(error)(error)
10.7(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)
10.5(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)
10.1(error)(error)(error)(error)(error)(error)(error)(tick)(tick)
10.0(error)(error)(error)(error)(error)(error)(error)(error)(tick)

Infrastructure Management server and Integration Service compatibility

Infrastructure
Management server ↓		Integration Service
11.3.0311.3.0211.3.0111.010.710.510.0.50010.09.69.5
11.3.03(tick)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.3.02(error)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.3.01(error)(error)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.0(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.7(error)(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(tick)
10.5(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)(tick)
10.0.500(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)
10.0(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)

Integration Service and PATROL Agent compatibility

Integration
Service ↓		PATROL Agent
20.0211.3.0211.3.0111.0.0010.7.0010.0.009.6.00
11.3.03(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.02(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.01(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.0(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.7(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.5(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.0.500(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.0(tick)(tick)(tick)(tick)(tick)(tick)(tick)
9.6(tick)(tick)(tick)(tick)(tick)(tick)(tick)
9.5(tick)(tick)(tick)(tick)(tick)(tick)(tick)

Open Port 2100

If you are using an Infrastructure Management server version 10.5 connected to the Presentation Sever version 11.0, then you must open port 2100 for the connection to be successful. For more information on ports for version 10.5, see Network ports for Infrastructure Management Open link and Setting RMI port. Open link

Note

For PATROL Agent version 9.0.20, you can use a direct event-only integration from the PATROL Agent to an Infrastructure Management cell. This integration is non-streaming and cannot be configured through Central Monitoring Administration or the TrueSight console.

BMC recommends that you upgrade to the latest PATROL Agent version.

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Last modified by Rashmi Gokhale on Dec 23, 2020
cma patrol_agents reference planning requirements infra_management im_server compatibility prerequisites ts_console

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