Applying feature packs or fix packs

Feature packs and fix packs are interim product releases that provide minor enhancements, bug fixes, or both.

A fix pack resolves problems that were discovered after the release of the current version and can include hot fixes that were delivered since the previous fix pack or feature pack.

In addition to the resolved issues that you might find in a fix pack, a feature pack can contain minor enhancements to the product. 

The feature pack or fix pack installation process requires you to complete your preparatory activities before starting the installation tasks. The installation flow diagram and the process table enable you to apply the feature pack or fix pack smoothly.


Related topic

Upgrading from an earlier version of TrueSight Operations Management? See Upgrading

TrueSight Operations Management feature pack or fix pack installation process — At a glance



To apply a feature pack or fix pack for TrueSight Operations Management, follow this sequence. 

Warning

Before applying a feature pack or fix pack, make sure that you have an OS backup or a VM snapshot of all affected systems. If this is not possible, make sure that you back up the individual TrueSight Operations Management components.

Step 1: Prepare for installing the feature pack or fix pack

DescriptionProcedure
Complete the preinstallation tasks to ensure a successful feature pack or fix pack installation.Preparing to apply feature packs or fix packs on the TrueSight Operations Management solution

Step 2: Install the feature pack or fix pack on the Presentation Server

DescriptionProcedure

You can install the feature pack or fix pack on the TrueSight Presentation Server in the standalone or high-availability mode. Both these options are available in wizard-based and silent modes.

Install using one of these options

Standalone mode

High-availability mode

Step 3: Install the feature pack or fix pack on Infrastructure Management

DescriptionProcedure

You can install the feature pack or fix pack on TrueSight Infrastructure Management in the standalone or high-availability mode.

Phase A – Install on the Integration Service and Remote Cell using one of these options

Standalone mode

High-availability mode

Phase B – Install on the Infrastructure Management server using one of these options

Standalone mode

Application high-availability mode

High-availability OS cluster mode

Disaster recovery mode

Phase C – Set up the Infrastructure Management environment

Step 4: Install the feature pack or fix pack on App Visibility Manager

DescriptionProcedure

Installation of the feature pack or fix pack on Application Visibility Manager is done in two phases:

  • Phase A: Installation of the feature pack or fix pack on the App Visibility server
  • Phase B: Installation of the feature pack or fix pack on the licensed agents

Phase A – Install on the App Visibility Manager server

Phase B – Install on the licensed agents

Task 1 – Install on the App Visibility agent

Task 2 – Install on the Synthetic TEA Agent

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