Configuring a CI Type as a service on the TrueSight console

You can select different CI Types to be configured as Services on the TrueSight console. This feature enables you to monitor different CI Types as Services on the Services page.

When you select a specific CI Type as a service, the relevant CIs of that CI Type are listed as Services on the Services page. Once these CIs are listed as Services, you can perform any of the following operations :

Note

In TrueSight Operations Management versions earlier than 11.0, only the Business Service CI Type is configured as a service by default. You cannot configure other CI Types as services.

You can configure either predefined CI Types or user-defined CI Types as Services. Predefined CI Types are already defined CI Types available in TrueSight Infrastructure Management, for example Application, DataBase, Business Process, Organization etc. The user-defined CI Types can be created in the BMC Atrium CMDB. The following sections explain the prerequisites and the procedure to configure CI Types as services.

Before you begin

  • To configure a CI Type as a Service, ensure that you have  Solution Administrator level  access.
  • To configure a predefined CI Type as a Service, ensure that the TrueSight Infrastructure Management is registered as a component with TrueSight Presentation Server.
  • To configure a user-defined CI Type as a Service, ensure that the BMC Atrium CMDB is integrated with the TrueSight Infrastructure Management, and this TrueSight Infrastructure Management is registered as a component with TrueSight Presentation Server.

To configure a CI Type as a service

The following video (6:06) illustrates how to configure CI Types as services to monitor them on TrueSight console.

 Click here to see the video that explains how to configure CI Types as services
  https://youtu.be/laG_43J9nxY .

Perform the following sequence of steps to configure a CI Type as a service:

  1. In the TrueSight console, select Monitoring > Services
  2. On the Services page, click the action menu  and select Configure CI Types as shown in the following figure:



  3. Select CI Types to configure as Services dialog box is displayed with a list of CI Types.


    Note

    • Select CI Types to configure as Services dialog box displays 17 predefined CI Types. If you want to configure additional CI Types (predefined and user-defined) as Services, run the tssh command. For step by step instructions, see To configure additional CI Types as a services.
    • CI Type list gets updated at a time interval of 20 minutes. If you find any discrepancy in the CI Type list and want to see the updated list immediately, restart the TrueSight Presentation Server.
  4. Select a check box for choosing a specific CI Type. To search a specific CI Type, type the CI Type name in the search box and press Enter.

    Note

    Business Service is a mandatory CI Type that is configured by default. You can select a maximum of 20 CI Types.


    Recommendation

    Configure top level CI Types such as Application, Application System, Cluster, Organization etc. as services for better monitoring of services in your environment.

  5. Click Save to apply the configuration. 

After the configurations are applied successfully, these CIs can be monitored as Services on the Services page.

Note

Once the solution administrator selects different CI Types to configure them as services, the changes are applied to all the users. These changes persist between user sessions.

To configure additional CI Types as a services

You can configure a maximum of 17 predefined CI Types as services from the Services page of the TrueSight console. The following table represents the complete list of predefined CI Types available in TrueSight Infrastructure Management. To configure any additional CI Types (predefined and user-defined) those are not listed when you click Configure CI Types option on the Services page, run the tssh command as explained in the following section.

CI Type NameIconCI Type NameIconCI Type NameIconCI Type NameIcon
Activity
Connectivity Segment
Logical Entity
Storage Extent
Application
Database

Logical System

Component

Storage Subsystem
Application Infrastructure
 
Database Storage
Mainframe
Storage Volume
 Application Service
 
Disk Drive
Media
System
Application System
Disk Partition

MF Coupling

Facility

System Component
Base Element
File System
Offering
System Resource
Business Process
Floppy Drive
Operating System
System Service
Business Service
Hardware Package
Organization
System Software
CD ROM DRIVE
Hardware System Component
Physical Location
Tape Drive
Chassis
IP Connectivity Subnet
Remote File System
Transaction
Cluster
IPX Connectivity Network
Resource Pool
UPS
Collection
LAN
Service Offering
User Community
Concrete Collection
LNs Collection

Service Offering

Instance

Virtual System Enabler
Connectivity Collection
Local File System
Software
WAN
  Logical Disk
Software Server
User-defined CI Type
  1. Navigate to the <Presentation Server Installation Directory>\truesightpserver\bin directory location.
  2. Run the following command at the command prompt to configure additional CI Types as services:

    #Syntax

    tssh properties set include.citypes.as.service <CI Types list seperated by comma>

    #Example

    tssh properties set include.citypes.as.service bmc_lan,bmc_wan,bmc_collection

    In the preceding command, bmc_lan, bmc_wan, bmc_collection are the names of the CI Types that will be included in the CI Type list.

  3. Run the following command to reload the properties set in the preceding command:

    tssh properties reload

  4. In the TrueSight console, select Monitoring > Services
  5. On the Services page, click the action menu  and select Configure CI Types as shown in the following figure:


  6. Select CI Types to configure as Services dialog box is displayed with a list of CI Types. This list now displays additional CI Types those were included through tssh command as highlighted in the following figure:

  7. Select check boxes representing LAN,WAN, and Collection CI Types. 

  8. Click Save to apply the configuration. 

After the configurations are applied successfully, these CIs can be monitored as Services on the Services page.

Note

  • Once the solution administrator selects different CI Types to configure them as services, the changes are applied to all the users. These changes persist between user sessions.
  • Run the tssh properties command again, to delete any additional CI Types added through the tssh command. For example if you have added the CI Types bmc_lan, bmc_wan, bmc_collection by running the command tssh properties set include.citypes.as.service bmc_lan,bmc_wan,bmc_collection. Now if you want to delete bmc_wan from the CI Types list, then run the following command excluding the CI Type that needs to be deleted tssh properties set include.citypes.as.service bmc_lan,bmc_collection

 


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