Technical bulletin — Impact of Adobe Flash end of life on TrueSight Infrastructure Management and replacement options
Adobe announced the end of development and distribution of Adobe Flash Player by the end of the year 2020. Flash-based capabilities will no longer work effective December 31, 2020. BMC has taken proactive steps over the recent releases to manage the deprecation of Flash-based capabilities in TrueSight Infrastructure Management. BMC has also been providing alternative capabilities for the majority of areas where Flash was used in the past.
BMC recommends that you upgrade to TrueSight Operations Management version 11.3.04 before December 31, 2020 to avoid any problems as a result of the Adobe Flash Player retirement.
Refer to this topic for the answers to these commonly-asked questions.
How can I find out if I am impacted by the end of life of Adobe Flash?
If you are using a TrueSight Infrastructure Management version earlier than 11.3.04, the end of life of Adobe Flash will impact the behavior of your TrueSight Infrastructure Management environment.
The legacy TrueSight Infrastructure Management operator console uses Adobe Flash and is discontinued in version 11.3.04. However, the TrueSight Infrastructure Management Administration Console does not use Adobe Flash. Therefore, it is not impacted and is still available in TrueSight Infrastructure Management.
What Flash-related changes can I expect when I upgrade to TrueSight Infrastructure Management version 11.3.04?
The following table provides a comparison of the capabilities between version 11.3.04 and earlier versions:
|Operator console (earlier than 11.3.04)
|TrueSight console (in 11.3.04)
After you upgrade to 11.3.04, you must apply the 11.3.04.000.001 hotfix to enable the Infrastructure Reports on TrueSight console. For more information, see
|Managing infrastructure reports
Options > Administration tab > Event Rules
Configuration > Notification Rules
|Managing notification rules
|Main drawer > Event Collectors
|Monitoring > Events
|Viewing related events in the TrueSight console
|Monitors configuration data (Graph)
|Monitoring > Monitor Information
|Viewing monitor information in the TrueSight console
|Options > Administration tab > AttributeSet
Configuration > Attribute Sets
Supported attribute set type: External Reports
|Configuring attribute sets
|Monitors > Tools Menu > Agent Actions
|Monitoring > Devices > Monitors > Agent Actions
|Executing agent actions on a monitor
|Navigation pane > Find CI
|Monitoring > Configuration Items
|Performance diagnostic details
|Options > Administration tab > Infrastructure Management > Performance Diagnostics
|Configuration > Managed Device > View Performance Diagnostics
|Viewing Infrastructure Management performance diagnostic details
|Send Manual Events
Main drawer > Events > Event > Tools Menu > Send Manual Event(s)
|mposter and msend CLI commands
|Central Monitoring Administration console > Servers
|Configuration > Managed Devices
|Managing Infrastructure Management devices from the TrueSight console
|Central Monitoring Administration console > Repository
|Administration > Repository
|Managing the repository and packages
|Central Monitoring Administration console > Policies
|Configuration > Infrastructure Policies
|Central Monitoring Administration console > Global Thresholds
|Configuration > Global Thresholds
|Configuring global thresholds
|Central Monitoring Administration console > General > Timeframes
|Configuration > Infrastructure Time Frames
|Viewing and managing time frames
|Central Monitoring Administration console > General > Cluster
|Configuration > Integration Service Clusters
|Configuring an Integration Service cluster
|Main drawer > Event Collectors
Monitoring > Events > View event groups
|Managing event groups from the TrueSight console
Which features are deprecated when I upgrade to TrueSight Infrastructure Management version 11.3.04?
- The TrueSight Infrastructure Management operator console is discontinued in 11.3.04. Therefore, you can no longer cross-launch to the Infrastructure Management operator console from the TrueSight console. The TrueSight console, a component of TrueSight Presentation Server, replaces the operator console.
- The TrueSight Infrastructure Management SLO console is discontinued in 11.3.04.
- SNMP Adapter Configuration Manager is discontinued in 11.3.04. You can now compile the MIB files by
- Support for BMC Impact Model Designer that is used to create service models by using CIs from Atrium CMDB is deprecated in 11.3.04. You can use the Atrium CMDB console by navigating through the Remedy Forms to create service models.
What other enhancements can I expect when I upgrade to TrueSight Infrastructure Management version 11.3.04?
See the topic for the enhancements available in TrueSight Operations Management 11.3.04.
How do I upgrade to TrueSight Infrastructure Management version 11.3.04?
See the following topics in the TrueSight Infrastructure Management deployment documentation:
Note: Ensure that you apply the latest hotfix on top of 11.3.04.
Alternatives for customers who want to continue to use the Flash-based BMC products
|HARMAN International Packaged Browser solution
HARMAN International has an exclusive agreement with Adobe to provide extended licensing and support agreements for the enterprise Adobe Flash Player until the end of 2023. For details, go to .
BMC Software provides Limited Support for Adobe Flash-based capabilities in BMC products when used in combination with the HARMAN Packaged Browser application—Electron/Chromium version. Limited Support is provided temporarily until Dec 31, 2021, to cover the time period until customers upgrade to the latest BMC product version that has replaced the Flash-based capabilities.
|Adobe Enterprise Enablement for legacy browser versions
The ability to run Adobe Flash Player depends upon the browser vendor's support. Running BMC Software products with outdated browser versions requires you to turn off automatic updates. This approach should be carefully considered and should be in alignment with your company's security group recommendations.
With Adobe Flash Player 32.0 Enterprise Enablement, companies can allow Flash Player content to be loaded from a set of trusted URLs by performing these actions:
BMC Software has validated the Flash Player will continue to run with Flash Player Enterprise Enablement on these browser versions:
on BMC Communities.
on BMC Communities.