This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.02 for BMC Helix Operations Management. Open link Patch 4

PATROL Agent resolves the issues reported in the earlier versions. For more information, see Known and corrected issues.

Downloading the patch and installation utility from the EPD website

The following table provides links to the page in the EPD website that contains the installation files for this patch. From the EPD page you can select and download the patch files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

ComponentEPD LinkInstallation file names
PATROL Installation Utility

Download link Open link

PATROL Agent Patch 4

Download link for Linux Open link

Download link for Windows Open link

  • Linux/Unix - pia_AIX-HP-LINUX-SOLARIS_21020004.tar
  • Windows -
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