This documentation space contains information about PATROL Agents when deployed in a TrueSight or ProactiveNet environment.

If you are a BMC Helix Operations Management user, see  PATROL Agent for BMC Helix Operations Management.

Release notes and notices
updated 23 Oct

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

DateTitleSummary
Oct 23, 2020Technical bulletinsAdded platform support.
Oct 07, 2020Technical bulletinsAdded platform support.
Sep 23, 202020.08 enhancements

This release provides new features and enhancements, including support for new OS versions.


Tips

  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs and additional resources page. You can also create a custom PDF.

     Click here to see the steps.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


     


Key concepts

 

PATROL is a systems, applications, and event management tool. It provides an environment where you can monitor the status of every vital resource in the distributed environment you are managing.

Upgrading

 

Upgrade and configure the product.

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Information about installing the product and migrating product data.


Configuring after installation

 

Post-installation setup tasks

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Using

 

Interface descriptions, using the product.

Administering

 

Security, system administration, maintenance.

Developing

 

Development interfaces and custom Knowledge Modules.

Integrating

 

Integrations with other products.
Related products and documentation

 

This space contains information about deploying, administering, and using the PATROL Agent, which is a component of the TrueSight Operations Management solution.

Quickly access any of the documentation in the TrueSight Operations Management solution by clicking one of the following boxes. 

Other related product documentation

ProactiveNet

TrueSight Infrastructure Management



To access a ready-made PDF of the PATROL Agent 20.08 online documentation portal and PDFs of supporting documentation, see PDFs and additional resources.

The TrueSight Operations Management solution comprises several component products. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.


Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.

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