To view the latest 11.3.x version, see  PATROL Agent 11.3.02 Open link .

FAQs and additional resources

This topic provides information that supplements the PATROL Agent 11.3.01 documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about PATROL Agent.

The following table describes where you can find information previously provided in release notes.

Type of informationFound here in
New features (enhancements) and other information11.3.01 enhancements
  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open
Known and corrected issues

The TrueSight Presentation Server integrates with several products in the TrueSight line. You can quickly search for and access specific topics in those documentation sets from TrueSight product documentation Open link .

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.


Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Presentation Server 11.3.01 documentation that you might find helpful:

  • BMC solution resources pages
    • TrueSight Operations Management Open link
    •   TrueSight Capacity Optimization Open link
  • BMC Communities
    • TrueSight Operations Management community Open link
    • TrueSight Capacity Optimization Open link
  • BMC Support Knowledge Base Open link
  • BMC Education Services Open link
  • BMC Global Services Open link
  • BMC TrueSight Pulse Blogs Open link  provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.

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