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User goals and features
The PATROL for TrueSight Self-Monitoring KM provides a detailed view of the TrueSight environment activity over time so that you can detect problems, optimize systems, and analyze trends.
PATROL for Self-Monitoring KM user roles
User role
Responsibility
Reference
Administrator
Administrators are responsible for installing, configuring, and maintaining the PATROL for TrueSight Self-Monitoring KM implementation.
Some of the tasks executed by an Administrator are:
Install and upgrade the product
Create users or configure the KM, create and assign roles and access groups to users
Ensure that the PATROL for TrueSight Self-Monitoring KM environment remains healthy over time, and uses theself-monitoring capabilities provided by the KM
End Users of the PATROL for TrueSight Self-Monitoring KM can represent a variety of different roles, such as IT Operations user, Technology Specialist, and Solution Administrator.
They usually do not execute tasks with PATROL for TrueSight Self-Monitoring KM, but rather access and consume results of the KM, such as the reports or graphs generated by the KM.
Support of the PATROL for TrueSight Self-Monitoring KM are (internal or external) resources that can seek troubleshooting information about monitoring the KM.
