System requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for TrueSight Self-Monitoring KM product.

To obtain complete compatibility information for PATROL for TrueSight Self-Monitoring KM, access the  BMC Solution and Product Availability and Compatibility Utility.

Related topics

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

Operating system

Microsoft Windows

  • Microsoft Windows Server 2012, x86-64
  • Microsoft Windows Server 2012, R2 x86-64
  • Microsoft Windows Server 2016, x86-64
  • Microsoft Windows Server 2019, x86-64


  • Red Hat Enterprise Linux 6.x, x86-64
  • Red Hat Enterprise Linux 7.x, x86-64
  • Red Hat Enterprise Linux 8.x, x86-64
  • Ubuntu 15.04, x86-64

  • Ubuntu 15.10, x86-64

  • Ubuntu 16.04, x86-64

  • CentOS 6.x, x86-64

  • CentOS 7.x, x86-64

  • Oracle Enterprise Linux 6.x, x86-64

  • Oracle Enterprise Linux, 7.x, x86-64

  • SUSE Linux Enterprise Server 11.x, x86-64

  • SUSE Linux Enterprise Server 12.x, x86-64

  • Debian 8.x (jessie), x86-64

  • Debian 9.x (stretch), x86-64

BMC TrueSight Operations Management
  • 11.x
  • 10.x
PATROL products
  • PATROL Agent 9.6.00 or later
  • PATROL Installation Utility 10.7.00 or later
Java Runtime Environment (JRE)
  • Supports Oracle Java version 8
  • Supports the following JREs:

    • OpenJDK 8
    • OpenJDK 11
  • To update the Java path settings, see Configure TrueSight Self-monitoring monitoring

The support matrix for this KM remains the same and is available at the Solution and Product Availability and Compatibility (SPAC)

Minimum hardware requirement2 CPUs and 8 GB RAM

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