System requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for TrueSight Self-Monitoring KM product.

To obtain complete compatibility information for PATROL for TrueSight Self-Monitoring KM, access the  BMC Solution and Product Availability and Compatibility Utility. Open link

Related topics

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

ResourceRequirements
Operating system

Microsoft Windows

  • Microsoft Windows Server 2012, x86-64
  • Microsoft Windows Server 2012, R2 x86-64
  • Microsoft Windows Server 2016, x86-64
  • Microsoft Windows Server 2019, x86-64

Linux

  • Red Hat Enterprise Linux 6.x, x86-64
  • Red Hat Enterprise Linux 7.x, x86-64
  • Red Hat Enterprise Linux 8.x, x86-64
  • Ubuntu 15.04, x86-64

  • Ubuntu 15.10, x86-64

  • Ubuntu 16.04, x86-64

  • CentOS 6.x, x86-64

  • CentOS 7.x, x86-64

  • Oracle Enterprise Linux 6.x, x86-64

  • Oracle Enterprise Linux, 7.x, x86-64

  • SUSE Linux Enterprise Server 11.x, x86-64

  • SUSE Linux Enterprise Server 12.x, x86-64

  • Debian 8.x (jessie), x86-64

  • Debian 9.x (stretch), x86-64

BMC TrueSight Operations Management
  • 11.x
  • 10.x
PATROL products
  • PATROL Agent 9.6.00 or later
  • PATROL Installation Utility 10.7.00 or later
Java Runtime Environment (JRE)
  • Supports Oracle Java version 8
  • Supports the following JREs:

    • OpenJDK 8
    • OpenJDK 11
  • To update the Java path settings, see Configure TrueSight Self-monitoring monitoring Open link

The support matrix for this KM remains the same and is available at the Solution and Product Availability and Compatibility (SPAC) Open link

Minimum hardware requirement2 CPUs and 8 GB RAM


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