Orientation

Quick overview

This product contains Knowledge Modules and Monitoring Solutions that provide information about the resources or applications running on a monitored computer. The two terms are synonymous and are often used interchangeably.

 A Knowledge Module (KM) is a set of files from which a PATROL Agent receives information about resources running on a monitored computer. A KM file can contain the actual instructions for monitoring objects or simply a list of KMs to load. KMs are loaded by a PATROL Agent and a PATROL Console.

KMs provide information for the way monitored computers are represented in the PATROL interface, for the discovery of application instances and the way they are represented, for parameters that are run under those applications, and for the options available on object pop-up menus. A PATROL Console in developer mode can change KM knowledge for its current session, save knowledge for all of its future sessions, and commit KM changes to specified PATROL Agent computers. A KM file contains the source code for a PATROL application. 

A monitoring solution is a pre-defined set of metrics that monitor the health and performance of a specific device or service. BMC monitoring solutions are composed of monitor types and attributes.

The PATROL for TrueSight Self-Monitoring KM provides performance monitoring of a TrueSight environment. This KM helps customers and end-users view alerts about the performance and availability of their TrueSight environments, which includes the:

• TrueSight Presentation Server
• TrueSight Infrastructure Management Server
• Integration services for an Infrastructure Management server
• Cell components that handle events
• PATROL Agents

The PATROL for TrueSight Self-Monitoring KM includes the following features:

• Alerts for end-users by providing thorough events and annotation in a parameter
• Leverage existing KMs to monitor processes and databases
• Templates for configuration of KMs
• Agent actions for health reports
• Remote monitoring of an entire environment with a single PATROL Agent.
• Retrieve data using a Rest API

Product documentation

The PATROL for TrueSight Self-Monitoring KM documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended. 

All users should view and set up a watch on the Release notes and notices page for the latest product information and documentation updates. 

When working in the product, click the Help icons to directly link to the topic pertaining to your task. For working offline, you can download an Adobe Acrobat PDF of this documentation from the PDFs and videos page.

Repository

The Infrastructure Management–PATROL Repository (Repository) comprises two sets of Monitoring Solutions and KMs, known as the Base and Extended repositories.

• The Base repository contains approximately a dozen components, including the operating system KMs.
• The Extended repository contains approximately five dozen components, including the database KMs.

Every three or four months, several components of the Repository are enhanced or added.

The PATROL for TrueSight Self-Monitoring KM is a component of the Base repository. For information about downloading and installing the repository, see Downloading the installation files.

Related product documentation

When working with the PATROL for TrueSight Self-Monitoring KM product, you might also need to refer to the following documentation:

• BMC PATROL Agent 11.0
• Infrastructure Management–PATROL Repository 

Console and product compatibility

You can use the KMs and Monitoring Solutions with several BMC consoles and products. 

Parameter Reference Database

The  Parameter Reference Database (PRD) contains reports of the parameters available from the KMs and solutions in the extensive Knowledge Module (KM) library. You can access these reports in CSV, PDF, or HTML format. 

You can quickly filter the list of products by typing any portion of the product name in the filter box, as shown in the following figure.