Installing using the TrueSight console

The following table outlines the process required to deploy and install the KM using the TrueSight console. For detailed information about a step, click its corresponding link.

StepActivityReference
1Importing the KM into the TrueSight Presentation Server.Importing the Repository
2Create a deployable package.Creating a deployable package
3Deploy and install the package.Deploying packages to PATROL Agents
4Create or edit a monitoring policy to start data collection.Defining a monitoring policy

PATROL for Self-Monitoring KM deploy, install, and configure video

The following video provides a high-level summary of how to deploy, install, and configure the KM using the TrueSight console.

https://www.youtube.com/embed/iWanx5rc184

Installing the fix pack 

Note

Before you begin

You must install the fix pack on the following computers:

  • Hosts running the PATROL Agent
  • Hosts with the PATROL Console (if this console is required)
  • Systems with the TrueSight Operations Management Presentation Server KM repository

Before you install the fix pack, complete the following steps:

  1. Stop the PATROL Agent.
  2. Back up the PATROL_CACHE directory.
  3. Delete all of the PATROL for Scripting files from the PATROL_CACHE directory.

  4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the PATROL for TrueSight Self-Monitoring KM 1.0.00.01 Fix Pack, if TrueSight Operations Management KM push is not used, and the PATROL console is in use:

  1. Extract the installation utility:

    • For Windows, double-click ins_WINDOWS_11300.zip.
    • For Linux, run the following command
      tar -xvf ins_ALL_11300.tar
      The contents of the files are extracted into the bmc_products sub-directory.
  2. Extract the fix pack files:
    • For Windows, double-click  ksm_LINUX-WINDOWS_100001.zip
    • For Linux, run the following command
      tar -xvf ksm_LINUX-WINDOWS_100001.tar
      The contents of the files are extracted into the bmc_products sub-directory. 
  3. From the bmc_products directory, run the installation utility as appropriate for your operating system:

    • For Windows, double-click setup.exe.

    • For Linux, run setup.sh
  4. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 

  5. On the Select Products and Components to Install page, select PATROL for TrueSight Self-Monitoring Fix Pack (1.0.00.01)

  6. Follow the on-screen instructions to complete the installation.

    After you complete the installation steps, you can delete the temporary directory and its contents.

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