Installing using the TrueSight console

The following table outlines the process required to deploy and install the KM using the TrueSight console. For detailed information about a step, click its corresponding link.

1Importing the KM into the TrueSight Presentation Server.Importing the Repository
2Create a deployable package.Creating a deployable package
3Deploy and install the package.Deploying packages to PATROL Agents
4Create or edit a monitoring policy to start data collection.Defining a monitoring policy

PATROL for Self-Monitoring KM deploy, install, and configure video

The following video provides a high-level summary of how to deploy, install, and configure the KM using the TrueSight console.

Installing the fix pack 


Before you begin

You must install the fix pack on the following computers:

  • Hosts running the PATROL Agent
  • Hosts with the PATROL Console (if this console is required)
  • Systems with the TrueSight Operations Management Presentation Server KM repository

Before you install the fix pack, complete the following steps:

  1. Stop the PATROL Agent.
  2. Back up the PATROL_CACHE directory.
  3. Delete all of the PATROL for Scripting files from the PATROL_CACHE directory.

  4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the PATROL for TrueSight Self-Monitoring KM Fix Pack, if TrueSight Operations Management KM push is not used, and the PATROL console is in use:

  1. Extract the installation utility:

    • For Windows, double-click
    • For Linux, run the following command
      tar -xvf ins_ALL_11300.tar
      The contents of the files are extracted into the bmc_products sub-directory.
  2. Extract the fix pack files:
    • For Windows, double-click
    • For Linux, run the following command
      tar -xvf ksm_LINUX-WINDOWS_100001.tar
      The contents of the files are extracted into the bmc_products sub-directory. 
  3. From the bmc_products directory, run the installation utility as appropriate for your operating system:

    • For Windows, double-click setup.exe.

    • For Linux, run
  4. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 

  5. On the Select Products and Components to Install page, select PATROL for TrueSight Self-Monitoring Fix Pack (

  6. Follow the on-screen instructions to complete the installation.

    After you complete the installation steps, you can delete the temporary directory and its contents.

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