BMC PATROL for Apache Tomcat and Generic Java Server 3.1

 

Release notes and notices Updated 10 Apr 2025

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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Date

Summary

References
April 10, 2025Fixed issues reported in an earlier version.3.1.03 enhancements and patches
July 1, 2022New platform support and corrected issues.3.1.02 enhancements and patches

December 20, 2017

Added online help support to the PATROL for Apache Tomcat and Generic Java Server.

3.1.00.01 enhancements and patches

September 21, 2017

PATROL for Apache Tomcat and Generic Java Server 3.1.00 supports the following enhancements:

  • Uses a single, central Java process for all of the monitored environments
  • Requires less memory resources due to the central Java process
  • Enables an ARServer for monitoring Remedy servers in Generic Java Server monitored environments
  • Added agent actions available for both KMs
  • Includes an environment checker utility to test for connection issues with an Apache Tomcat or Generic Java Server environment
3.1.00 enhancements and patches

Click here to see the steps.

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Where to go from here

Before you get started, see Planning, for information about the software and hardware requirements. For information about obtaining the installation files, see Downloading the installation files.

 

 


Planning

Concepts, architecture, deployment, planning, and system requirements.

Installing

Information about installing the product and migrating product data.

Configuring after installation

Steps to set up the Knowledge Module following installation.

Upgrading

Steps to upgrade to a new Knowledge Module version.

Monitor types and attributes

Monitor types and attributes in this solution.

Troubleshooting

Issues resolution, error messages, logs, and contacting Support.

Using

Interface descriptions, using the product.

Documentation for older consoles

Documentation for using and configuring older consoles.
Frequently asked questions

This section addresses common questions about accessing the online help for KMs.

Additional resources

The referenced document [xwiki:IT-Operations-Management.Operations-Management.jbosskm10.Related-products-and-documentation.WebHome] was not found.

Frequently asked questions

Is online Help be available for KMs?

Online Help will not be available from the following Consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the TrueSight Operations Management Console and BMC Central Monitoring Administration. 

How can I access the online Help?

You can access the online Help from the TrueSight Operations Management console and the BMC Central Monitoring Administration. For complete product documentation, refer to the KM documentation on docs.bmc.com.

What kind of offline documentation can I get?

KM documentation is available in PDF format.

How do I access the documentation PDF?

You can access the offline documentation from the following locations:

  • Product documentation is available in PDF format along with the installation files on the EPD site.
  • PDFs are also available on the PDFs and videos page of the respective KM documentation on docs.bmc.com

Note

Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.

PDFs

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