BMC PATROL for Apache Tomcat and Generic Java Server 3.1

All versions
Release notes and notices
updated 02 Jul

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


To stay informed of changes to this list, click the  icon on the top of this page.




July 1, 2022

3.1.02: Patch 2

New platform support and corrected issues.
December 20, 2017 Patch for PATROL for Apache Tomcat and Generic Java Server

Added online help support to the PATROL for Apache Tomcat and Generic Java Server.

September 21, 2017

3.1.00 enhancements

PATROL for Apache Tomcat and Generic Java Server 3.1.00 supports the following enhancements:

  • Uses a single, central Java process for all of the monitored environments
  • Requires less memory resources due to the central Java process
  • Enables an ARServer for monitoring Remedy servers in Generic Java Server monitored environments
  • Added agent actions available for both KMs
  • Includes an environment checker utility to test for connection issues with an Apache Tomcat or Generic Java Server environment


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Where to go from here

Before you get started, see Planning, for information about the software and hardware requirements. For information about obtaining the installation files, see Downloading the installation files.

Parameter Reference Database (PRD)



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.

Configuring after installation


Steps to set up the Knowledge Module following installation.



Steps to upgrade to a new Knowledge Module version.

Monitor types and attributes


Monitor types and attributes in this solution.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.

Documentation for older consoles


Documentation for using and configuring older consoles.
Frequently asked questions

This section addresses common questions about accessing the online help for KMs.

Additional resources

Frequently asked questions

Is online Help be available for KMs?

Online Help will not be available from the following Consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the TrueSight Operations Management Console and BMC Central Monitoring Administration. 

How can I access the online Help?

You can access the online Help from the TrueSight Operations Management console and the BMC Central Monitoring Administration. For complete product documentation, refer to the KM documentation on

What kind of offline documentation can I get?

KM documentation is available in PDF format.

How do I access the documentation PDF?

You can access the offline documentation from the following locations:

  • Product documentation is available in PDF format along with the installation files on the EPD site.
  • PDFs are also available on the PDFs and videos page of the respective KM documentation on


Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.


or register to view the contents of this page.


Was this page helpful? Yes No Submitting... Thank you