2.7.30: Service Pack 3

This topic contains information about the fixes and updates in this service pack. 


For information about issues corrected in this service pack, see Known and corrected issues.


Service Pack 2.7.30 provides the following updates.

Support for monitoring of latest log files with a single Log file instance

PATROL for Log Management now supports monitoring of the latest log file with a single, permanent Log file instance. The Use permanent instance name when monitoring the latest file option in the Log Monitoring monitor type supports this feature.

Alternatively, you can also enable this feature with the /PMG/CONFIG/onLatestUsePermanentInst configuration variable. For a list of configuration variables, see PATROL Agent configuration variables.

Added Read Logs agent action

In addition to configuring the monitor types, you can now execute the Read Logs agent action from the TrueSight console. The Read Logs agent action forces the LOG collector parameters to refresh.

For more information, see Executing agent actions on a monitor.

Support for configuring the read position of an instance 

This feature enables you to configure the read position of a file after a PATROL Agent is re-initialized or when a new file matches the file path configured from the TrueSight console. Earlier, this option was available only through PATROL agent configuration variables. To use this feature, configure the File read position option in the Text files configuration

Select one of the following options in the File read position field to configure the read position:

  • Read from last offset - Log file reads from the last offset
  • Read from end of file - Log file reads from the end of the file
  • Read from beginning of file - Log file reads from the beginning of the file
  • Use existing configuration -  The log file is read from the last offset


The File read position option is available only in a text file configuration. It does not work if the file type is binary or script.

Added platform support

The following platforms are now supported by PATROL for Log Management KM:

  • IBM AIX 7.2 (64 bit)
  • Red Hat Enterprise Linux 7.0, PPC64LE
  • Red Hat Enterprise Linux 7.2
  • Red Hat Enterprise Linux 7.3
  • SUSE Linux Enterprise Server 12, PPC64LE


The new platforms are supported with 10.7.00 and later versions of the PATROL Agent and the PATROL Installation Utility.

Downloading the service pack

For download instructions, see Downloading the installation files.

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