Patch for BMC PATROL for Log Management 2.7

This section contains information about fixes in this patch, and provides instructions for downloading and installing the patch. For information about corrected issues in this patch, see Known and corrected issues.

Updates in the patch patch includes the following updates:

  • PATROL for Log Management enables you to specify the number of lines to search a match string. Depending on the value that you specify in the Number of lines in log entry field, the KM displays the number of lines, when a match is found. 

    With the patch, the number of lines configured in the Number of lines in log entry field is appended to the custom event message in the TrueSight console. Earlier, this feature was available in the PATROL consoles only. See, Last Strings Matched by the Template Regular Expression (LOGMatchString) attribute.

    To enable this feature, set the value of /PMG/CONFIG/<instance name>/appendLogEntryLinesToCustomEvent pconfig variable to 1.

  • The KM now provides an option to replace the special characters (Comma ( , ), double quotation marks ( " ), and single quotation marks ( ' )) in the custom event message with tags. Earlier, the KM deleted the special characters from the message. 

    To use this feature, set the /PMG/CONFIG/replaceAnnotationSpecialChars variable to 1. 

    The substitution strings cannot be specified, they are predefined:

    Original characterReplaced string
    Comma ( , )BMC_COMMA
    double quotation marks ( " )BMC_DQUOTE
     single quotation marks ( ' )BMC_QUOTE

    For example A,B will be replaced by ABMC_COMMAB.

Downloading the patch and installation utility

Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkComment
PATROL for Log Management

Download link Open link

Microsoft Windows/NT - PMG_ALL_273001.zip

UNIX - PMG_ALL_273001.tar

PATROL Installation Utility 11.0.00

Download link Open link

Microsoft Windows/NT  - ins_WINDOWS_11000.zip

UNIX - ins_ALL_11000.tar

Installing the patch


Follow the instructions in Installing

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