BMC

BMC Helix Operations Management

 
Release notes and notices
updated 04 Oct

Learn what’s new or changed for BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.

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DateTitleSummary
September 21, 20212021 enhancements

Updates available in this release:

  • Access service monitoring capabilities
  • Enrich events with external data
  • Advanced and time-based enrichment UI improvements
  • Close alarm events
  • Use-case oriented documentation
  • Self-help
  • Update to BMC Helix Log Analytics cross launch
  • Repository updates
August 23, 20212021 enhancements

Updates available in this release:

  • Multilevel class hierarchy
  • Cross-launch to BMC Helix Log Analytics from events
  • Repository updates
  • Enhanced error message for alarm policy conflicts
July 27, 20212021 enhancements

Updates available in this release:

  • Specify slots in the function text string fields
  • Add advanced and time-based enrichment actions from the mini toolbar
  • View instance hierarchy for devices with parent relationship
  • Add alerts in BMC Helix Log Analytics
  • View alarm threshold source in graph legend
May 27, 20212021 enhancements

Update available in this release:

Perform event operations by using API endpoints

May 1, 20212021 enhancements

Update available in this release:

View thresholds for Multi instances alarm policies

April 22, 20212021 enhancements

Updates available in this release:

  • Provide a separator for the concatlist function  

  • Examples for using advanced enrichment functions

March 20, 20212021 enhancements

Updates available in this release:

  • Access product features from the common navigation bar
  • Search logs and fetch log fields by using API endpoints
  • Configure blackout policies by using API endpoints
  • Aggregate events by using correlation policies
March 01, 20212021 enhancements

Updates available in this release:

Use the StringMatch function for advanced enrichment

January 15, 20212021 enhancements

Updates available in this release:

  • Support for copying alarm policies
  • Support for enabling or disabling alarm policies
  • Support for setting alarm policy precedence
  • Support for defining multiple conditions for selecting multiple instances in alarm policies
December 30, 20202020 enhancements

Updates available in this release:

  • Support for copying policies and groups
  • Support for running PSL commands without host credentials
December 18, 20202020 enhancements

Update available in this release:

Support for out-of-the-box event policy templates

December 04, 20202020 enhancements

Updates available in this release:

  • Support for agent tags
  • Support for specifying three-digit time values
September 23, 20202020 enhancements

This release provides new features and enhancements.

February 21, 20202020 enhancements

The initial release of BMC Helix Operations Management.


Collecting data

 

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

 

As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies

 

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows

 

As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control

 

As an administrator, set up role-based access control and data-level access control.

Managing policies and event data with REST APIs

 

As an administrator or developer, use REST API endpoints to manage policies and event data.

Deriving insights from logs

 

As an administrator, perform root cause analysis by using BMC Helix Log Analytics.

Integrating

 

As an administrator, integrate with BMC Helix ITSM for Proactive Service Resolution (PSR).


 

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