This documentation supports releases of BMC Helix Log Analytics up to December 31, 2021. To view the latest version, select the version from the Product version menu.


Monitor logs from multiple environments and use Log Explorer to analyze logs and get to the root cause of the issue that you are troubleshooting by using BMC Helix Log Analytics.

The following image depicts how BMC Helix Log Analytics interacts with other products available in BMC Helix.

Product overview

BMC Helix Log Analytics is a SaaS solution that combines broad capabilities across log monitoring with a cloud native containerized microservices architecture. It enables fast deployment and upgrades, elastic scalability, enterprise grade high-availability and performance along with the reduced infrastructure costs that come with a SaaS deployment model. The solution features a modern user experience to streamline log monitoring.

The following video (2:26) shows a high-level summary of the features in BMC Helix Log Analytics.

Product roles

The user roles and their product goals are shown in the following image:

Product documentation

The BMC Helix Log Analytics documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended:

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