Configuring dashboards, panels, and queries

As a tenant administrator or an editor, you can configure dashboards, panels, and queries to gain insight into your data. You can also configure a time range for the data and explore a query to troubleshoot it.

For example, you can create a dashboard to understand CPU utilization on a device and view the number of open events on the device. In this dashboard, you can also specify a time range to understand the data in more detail.

Tip: Quick access from the home page

To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page. 

To learn about the concept of dashboards, see Setting up dashboards.

To learn about building queries, see Building queries to fetch data.


To create a dashboard

As a tenant administrator or an editor, you can create dashboards.

  1. On the left navigation pane, do one of the following:
    • Hover the mouse over the Create icon  and then click Dashboard.
    • Hover the mouse over the Dashboards icon , click Manage, and then click the New Dashboard button.
  2. On the New dashboard page, click Add new panel.
  3. In the Query section, select a data source for your dashboard, and add a query for the data source.
    Use the Query Inspector button to inspect and verify your query. For more information about queries, click  here .
  4. In the Panel tab, expand Visualization to select a visualization type. 
    (Optional) You can select the BMC Bar Chart visualization type.

     To use this visualization type, do the following tasks:
    1. In the Display area, choose the display, mode, order and tooltip type for your panel.
    2. Select the settings for legends in the bar chart.
    3. Select the fields and units for the chart axes and data.
  5. (Optional) If you want to add a cross-launch to another dashboard or an external URL from the dashboard, do the following:
    1. In the Panel tab, expand Links and click Add Link.
    2. Add a title and the URL for the link.

      Important: While adding a link to the Discover tab, the ISO date format is required


      You can add a cross-launch to BMC Helix Log Analytics > Discover tab with the date filter intact so you can view data from the selected date range in the Discover tab. To do this, ensure that you use the ISO date format while adding a link to the Discover tab.

       Click to view instructions:

      In the URL field, add the URL for the Discover tab. For example:

      https://<BMC Helix Log Analytics host>/loganalytics/app/kibana#/discover?_g=(filters:!(),refreshInterval:(pause:!t,value:0),time:(from:'${__from:date:iso}',to:'{__to:date:iso}'))&_a=(columns:!(_id),filters:!(),index:'1524107586_default_index_pattern',interval:auto,query:(language:kuery,query:''),sort:!())

      Ensure the following:

      • You selected the ISO format to add the from and to values as shown below:
        from:'${__from:date:iso}',to:'{__to:date:iso}'
      • You added single inverted quotes for the from and to values.
    3. Click Open in new tab and save the link.

  6. (Optional) Use other options in the Panel tab to further enhance your panel.
  7. Repeat these steps to add multiple panels to the dashboard. 
  8. Save your changes.

You can also create a dashboard on the Manage Dashboards page by doing the following:

  1. On the left navigation panel, hover the mouse over the Dashboards icon .
  2. Click New Dashboard and proceed.


Best Practice

Filters can enhance dashboard performance. Use filters while creating dashboards to avoid errors such as the following:

  • not enough memory for processing
  • unique timeseries exceeds 500000

You can use filters such as service name, host name, or entity name.


To edit a dashboard

As a tenant administrator or an editor, you can edit dashboards. You can add a panel to an existing dashboard, edit an existing panel, or remove a panel from the dashboard.

  1. Open the dashboard that you want to edit. 
  2. Do any of the following:
    • Add a panel. To do this, do the following tasks:
      1. On the top right corner, click the Add panel icon .
      2. Click Add new panel.
      3. In the Query section, select a data source for your dashboard and add a query for the data source.
        Use the Query Inspector button to inspect and verify your query.
      4. Repeat these steps to add multiple queries to the panel.
      5. Save your changes.
    • Edit a panel. To do this, do the following tasks:
      1. On a dashboard, click the title bar of a panel and click Edit.
      2. Update the panel and save your changes.

        Validate the query

        If you change the query configurations, ensure that you validate the query. Use the Query Inspector button to inspect and validate the query.

    • Delete a panel.
      To do this, click the title bar of a panel and click Remove.
  3. Click Save.


To configure time range

As a tenant administrator or an editor, you can control the time range that is used in the dashboards to further refine your data. To change the time range:

  1. On a dashboard, click the Time Range icon  and select an absolute time range or a relative time range for your report.
  2. Apply your time range.

The dashboard displays data for the time range that you selected.


To delete a dashboard

As a tenant administrator or an editor, you can delete the dashboards you created. Do one of the following:

  • To delete a dashboard from the Dashboards page:
    1. From the left navigation pane, hover your mouse over the Dashboards icon  and then click Manage.
    2. On the Manage tab, select a dashboard.
      If dashboards are arranged in folders, click a folder, and then select a dashboard from the list.
    3. Click Delete.
  • To delete a dashboard from the dashboard settings:
    1. Open a dashboard and click the Settings icon .
    2. On the General page, click Delete.


To explore a query

As a tenant administrator or an editor, you can view query details from a panel or from the Explore page and troubleshoot any problems in the queries.

  1. Do one of the following:
    1. Click a panel title and click Explore.
    2. In the left navigation pane, click the Explore icon .
  2. On the Explore page, view your query details and use the following buttons:
    • Split  — To view queries in a split view for comparison.
    • Time range —  To change the time range in the query.
    • Run Query —  To run the query. You can specify a time interval at which the query runs automatically.


You can perform many other functions on the dashboards, such as annotate a point on a graph, or view the history of a dashboard. To learn about these, click here .



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