Installing BMC Service Level Management
BMC Service Level Management installation comprises the following stages:
Task | Action | Additional information |
|---|---|---|
1 | If you have not yet performed the pre-installation procedures, complete all tasks to prepare the environment for a successful install. | |
2 | Review the list of known and corrected issues in Remedy 18.05. | |
3 | Use any one of the following methods to install BMC Service Level Management 18.05 Primary Server. | There is no installer for BMC Service Level Management (SLM) after version 18.05. To perform a fresh installation of SLM, you need to install SLM using the version 18.05 installer. The BMC Service Level Management installer enables you to deploy BMC Service Level Management Primary Server in your IT environment. You might choose to perform the installation in phases or all at once. Installing in phases enables you to perform configuration checks and validations, and resolve any issues before you start the installation. You can choose the installation in silent mode if you do not want UI interaction. |
4 | By default, if you click the Help button from any BMC Remedy IT Service Management product, the Home page of the online product documentation is launched. You will need to install the offline documentation only if you are bound by a firewall or do not have access to internet. This topic helps you understand how to install the offline Help, such that the documentation is accessible to you within your intranet. | |
5 | Perform post installation procedure for BMC Service Level Management. | |
6 | Apply the deployment packages to install the application features. |
Where to go from here
Next task | |
|---|---|
Up to process | If you have finished installing the applications, return to the appropriate installation process: |
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