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Configuring the tenants for BMC Remedy ITSM shared services


This topic provides the onboard steps and configuration steps for the tenants for the BMC Remedy ITSM shared services.

To configure a tenant for BMC Remedy ITSM shared services

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Additional information

Multitenancy for BMC Remedy Mid Tier is implemented by first adding the tenants to the BMC Remedy Mid Tier and then configuring the tenant-specific properties.   

Adding an extra BMC Remedy Mid Tier to the cluster.

A tenant in BMC Remedy Mid Tier cluster is offboard, if a tenant needs to be moved from a cluster or is unsubscribed from the environment.

Configures the tenant server to work with the chat server.

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