BMC Service Request Management postinstallation procedures


The following information is provided:

Step

Action

Additional Information

1.

Use the Health Check utility, which is part of the BMC Service Request Management Maintenance tool, to run a post-installation health check on your files. The health check reports on any parts of the product that are broken.

2.

If you upgrade BMC Service Request Management from a pre-8.0 version, you must update the Server field in the CAI application registry form to use the @ symbol in place of a server name, so that integrations with BMC Remedy IT Service Management applications continue to work correctly.

 

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