Viewing and collecting critical logs by using the Kibana dashboard

BMC supports the Kibana dashboard to view and collect the critical logs after you deploy BMC Helix Service Management. 

Before you begin

Make sure that you have deployed the BMC Helix Service Management and Elasticsearch-Fluentbit-Kibana (EFK). For more information, see the topic Installing.

To set up the Kibana dashboard

1. On the BMC Deployment Engine, run the following command:

   kubectl get ing -n <Kibana hostname> | grep efk-elasticsearch-kibana

   The command output displays the Kibana ingress name.

2. Access Kibana by using an URL with the following format:
   https://<Kibana ingress host name>
   Use the username as elastic and use the password credentials that you provided for Kibana in the secrets.txt file while installing BMC Helix Platform Common Services.
   The Kibana home page appears on the screen.
   
3. Click the icon, and click Stack Management.
   
4.  In the Kibana section, click Data views, and then click Create data view.
   
5. On the Create index panel, specify the index name, specify the pattern as helix-*, and click Save data view to Kibana.
   
   The index pattern is created successfully.

To view the logs

After you create the index pattern, click the icon, and select Analytics > Discover. You can see the critical logs listed in the Discover tab.

Expand each log file to view the details of the logs.

The following fields are present in each log file:

List of critical logs

The following table lists the components and their respective critical logs that can be accessed by using Kibana: