Release notes and notices

Learn what’s new or changed for installation and deployment of BMC Helix Service Management 23.3.04, including new features, urgent issues, documentation updates, and fixes or patches. 

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Related topics

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Live Chat Release notes and notices

Date

Summary

Reference

March 27, 2025

Flash for Remote Code Execution Vulnerabilities in Ingress NGINX

Fix available for Remote Code Execution Vulnerabilities in Ingress NGINX CVE-2025-1097, CVE-2025-1098, CVE-2025-24514, and CVE-2025-1974

December 3, 2024

Enhancements available in 23.3.04:

  • Use updated support for technology stack:
    • Kubernetes version 1.30
    • OpenShift version 4.16
    • Nginx Ingress Controller versions 1.11.1 and 1.11.2
    • Helm versions 3.15 and 3.16
  • Support for the enterprise version of F5 NGINX Plus Ingress Controller
  • Updated support for PostgreSQL and Microsoft SQL Server database versions
  • Support for case-sensitive database
  • Support for data security with key encryption key (KEK)
  • Separate pods for Email Engine, plug-ins, and Reconciliation Engine
  • Support for Microsoft SQL Server database in the database refresh pipeline
  • Support for service mesh
  • Optimize database performance by enabling RLS algorithms
  • Support for Proxy server
  • Additional products available for on-premises installation:
    • BMC Helix Portfolio Management (HPM)
    • BMC Helix Customer Service Management (CSM)
    • BMC HelixGPT

May 10, 2024

Updates available in 23.3.01 Hotfix 2:

This hotfix contains enhancements to improve the security within your on-premises environment.

March 22, 2024

Enhancements available in 23.3.01:

  • Install BMC Helix Service Management in an air-gapped environment
  • Simplify configurations and data replication by using the database refresh pipeline
  • Improve BMC Helix Innovation Suite database performance by using a separate database for reporting
  • Utilize updated support for technology stack:
    • Kubernetes version 1.28
    • OpenShift version 4.14
    • Nginx Ingress Controller version 1.9.5
    • Helm chart version 3.14
  • Migrate Elasticsearch data to OpenSearch
  • Install additional products for on-premises installation
  • Use additional deployment size

Click here to see the steps.

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The release notes in this documentation are specific to deploying BMC Helix Service Management and other components by using container images. For complete release notes, refer to the product documentation of the respective component.

 

 

 

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