This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment. To view the documentation for the latest version, select 23.3.04 from the Product version picker.


Release notes and notices


Date

Summary

Reference

March 27, 2025

Flash for Remote Code Execution Vulnerabilities in Ingress NGINX

Fix available for Remote Code Execution Vulnerabilities in Ingress NGINX CVE-2025-1097, CVE-2025-1098, CVE-2025-24514, and CVE-2025-1974

May 10, 2024

Updates available in 23.3.01 Hotfix 2:

This hotfix contains enhancements to improve the security within your on-premises environment.

March 22, 2024

Enhancements available in this release:

  • Install BMC Helix Service Management in an air-gapped environment
  • Simplify configurations and data replication by using the database refresh pipeline
  • Improve BMC Helix Innovation Suite database performance by using a separate database for reporting
  • Utilize updated support for technology stack:
    • Kubernetes version 1.28
    • OpenShift version 4.14
    • Nginx Ingress Controller version 1.9.5
    • Helm chart version 3.14
  • Migrate Elasticsearch data to OpenSearch
  • Install additional products for on-premises installation
  • Use additional deployment size

Click here to see the steps.

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Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

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  2. From the Export menu, select PDF.
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  4. Click Export.

 

The release notes in this documentation are specific to deploying BMC Helix Service Management and other components by using container images. For complete release notes, refer to the product documentation of the respective component.

 

 

 

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