This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.To view the documentation for the latest version, select 23.3.04 from the Product version picker.

Smart applications parameters in the deployment input configuration file

Use the parameters listed in this table to use the following BMC Helix Innovation Studio-based applications:

  • BMC Helix Business Workflows
  • BMC Helix Multi-Cloud Broker
  • BMC Helix Digital Workplace

The customertemplate.sh file contains several parameters, however, the following table lists only those parameters that are used for deploying BMC Helix Service Management on-premises.


Related topic

Setting-up-the-deployment-input-configuration-file

Parameter name

Description

Example

SMARTAPPS_ADMIN

Admin user credentials to access smart applications.


SMARTAPPS_ADMIN="demo@admin39"  

SMARTAPPS_BUNDLES

Provides the list of application bundles based on the selected applications.


SMARTAPPS_BUNDLES="" 

SMARTAPPS_BWF

Deploy BWF Smart bundle Controller.


SMARTAPPS_BWF="true"

SMARTAPPS_CATALOG

Deploy DWP Catalog Smart bundle Controller.

Valid values:

  • true
  • false


SMARTAPPS_CATALOG="true"

SMARTAPPS_CATALOGLIB

Deploy DWP Catalog Library Controller.

Valid values:

  • true
  • false


SMARTAPPS_CATALOGLIB="true"

SMARTAPPS_CHATOPS

Deploy Chat Ops smart bundle controller.


SMARTAPPS_CHATOPS="true"

SMARTAPPS_DWP

Deploy DWP smart bundle controller.

Valid values:

  • true
  • false

SMARTAPPS_DWP="true"

SMARTAPPS_HELM_REPO

Smart application repository URL.


SMARTAPPS_HELM_REPO
="http://zwl-gogs-1.onbmc.com:3000/core-remedy/containerization-smartapps-certified.git"

SMARTAPPS_HELM_VERSION

Smart application Helm version.


SMARTAPPS_HELM_VERSION="210200.0.10.01" 

SMARTAPPS_LICENSE

Allocate license for the smart application.

Valid values:

  • (Default)true
  • false

SMARTAPPS_LICENSE="true"

SMARTAPPS_MCSM

Deploy MCB smart bundle controller.


SMARTAPPS_MCSM=""

SMARTAPPS_PASSWORD

Password for Smart applications.


SMARTAPPS_PASSWORD="SmartPassword"

Parameters to access BMC Digital Workplace

DWP_CONFIG_AR_HOST

Host Name.

DWP_CONFIG_AR_HOST="Admin1"

DWP_CONFIG_AR_PASSWORD

AR System password.

DWP_CONFIG_AR_PASSWORD="Admin123"

DWP_CONFIG_AR_PORT

Port where the DWP service is configured.

DWP_CONFIG_AR_PORT="46262"

DWP_CONFIG_BWF_PROVIDER

Enable BMC Helix Business Workflows pluggable provider.

Valid values:

  • true
  • (Default) false

DWP_CONFIG_BWF_PROVIDER="false"

DWP_CONFIG_BWF_SYSTEM_PASSWORD

BMC Helix Business Workflows Provider configuration password.

DWP_CONFIG_BWF_SYSTEM_PASSWORD="Admin123"

DWP_CONFIG_BWF_SYSTEM_USER

BMC Helix Business Workflows Provider configuration username.

DWP_CONFIG_BWF_SYSTEM_USER="Admin1"

DWP_CONFIG_BWF_CONNECTION_TIMEOUT

Connection timeout (in seconds) for BMC Helix Innovation Studio URL.

DWP_CONFIG_BWF_CONNECTION_TIMEOUT="15"

DWP_CONFIG_BWF_TENANT_NAME

Set tenant name to BMC Helix Business Workflows pluggable provider configuration.

DWP_CONFIG_BWF_TENANT_NAME="tenant1"

DWP_CONFIG_CHAT_URL

URL for Chat.

DWP_CONFIG_CHAT_URL
="https://${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-vchat.${CLUSTER_DOMAIN}"

DWP_CONFIG_DEPLOY

Controller to create or update Primary Organization, Subtenant Users, Locales, Configuration parameters, and Feature Settings.

Valid values:

  • (Default) true
  • false

DWP_CONFIG_DEPLOY="true"

DWP_CONFIG_ENABLE_FEATURE_SBE

Enable the Enhanced Catalog checkbox.

Valid values:

  • true
  • false

DWP_CONFIG_ENABLE_FEATURE_SBE="true"

DWP_CONFIG_PRIMARY_ORG_NAME

Primary organization name.

DWP_CONFIG_PRIMARY_ORG_NAME="CUSTOMER_SERVICE_NAME"

DWP_CONFIG_RUNMODE_VALUE

Runmode value.

Valid values:

  • For advanced 2169487
  • For basic 2031313

DWP_CONFIG_RUNMODE_VALUE="2169487"

DWP_CONFIG_SBE_SYSTEM_USER

Catalog SBE Admin user.

DWP_CONFIG_SBE_SYSTEM_USER="hannah_admin"

DWP_CONFIG_SBE_SYSTEM_USER_PASSWORD

Catalog SBE Admin user password.

DWP_CONFIG_SBE_SYSTEM_USER_PASSWORD="P@ssword01"

DWP_CONFIG_SBE_URL

Catalog SBE URL.


DWP_CONFIG_SBE_URL
= "https://${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-dwpcatalog.${CLUSTER_DOMAIN}/api/myit-sb"

DWP_ITSM_PATCH_DEPLOY

Controller to deploy BMC Helix IT Service Management patch.


DWP_ITSM_PATCH_DEPLOY="HELIX_DWP_FLAG"

DWP_PRE_DEPLOY

Controller to perform configuration before deploying DWP smart bundle.


DWP_PRE_DEPLOY=""

DWP_TOMCAT_DEPLOY

Controller to deploy Apache Tomcat.

DWP_TOMCAT_DEPLOY=""

DWP_TOMCAT_EFK_ENABLED

Enable EFK for Tomcat.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_EFK_ENABLED="false"

DWP_TOMCAT_EXTERNAL_CERTS_ENABLED

Enable CA cert for Apache Tomcat.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_EXTERNAL_CERTS_ENABLED="false"

DWP_TOMCAT_ES_HOST

Name of Elasticsearch host.

DWP_TOMCAT_ES_HOST="ESHost"

DWP_TOMCAT_ES_PORT

Port where Elasticsearch is configured.

DWP_TOMCAT_ES_PORT=""

DWP_TOMCAT_FLUENTBIT_ENABLED

Enable Fluent Bit for Tomcat.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_FLUENTBIT_ENABLED="false"

DWP_TOMCAT_FLUENTBIT_TAG_FORMAT1

Fluent Bit tag.

DWP_TOMCAT_FLUENTBIT_TAG_FORMAT1="dwpfmt01"

DWP_TOMCAT_FLUENTBIT_TAG_FORMAT2

Fluent Bit tag.

DWP_TOMCAT_FLUENTBIT_TAG_FORMAT2="dwpfmt02"

DWP_TOMCAT_FLUENTBIT_IMAGE

Fluent Bit image name.

DWP_TOMCAT_FLUENTBIT_IMAGE="fluent-bit:1.4"

DWP_TOMCAT_FLUENTBIT_REGISTRY

Fluent Bit image registry.

DWP_TOMCAT_FLUENTBIT_REGISTRY="docker.io/fluent"

DWP_TOMCAT_FLUENTBIT_RESOURCE_ENABLED

Enable Fluent Bit for Apache Tomcat.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_FLUENTBIT_RESOURCE_ENABLED="false"

DWP_TOMCAT_FLUENTBIT_TAG

Fluent Bit image tag.

DWP_TOMCAT_FLUENTBIT_TAG="1.4"

DWP_TOMCAT_HOST

Apache Tomcat host name.

DWP_TOMCAT_HOST="Host1"

DWP_TOMCAT_HOST_FILE_ENABLED

Set this parameter to true if you enable Apache Tomcat alias.

Valid values:

  • true
  • false

DWP_TOMCAT_HOST_FILE_ENABLED="true"

DWP_TOMCAT_HOSTNAME_ALIAS_1

Host name alias.

DWP_TOMCAT_HOSTNAME_ALIAS_1="Hostalias1"

DWP_TOMCAT_HOSTNAME_ALIAS_2

Host name alias.

DWP_TOMCAT_HOSTNAME_ALIAS_2="Hostalias2"

DWP_TOMCAT_HOSTNAME_ALIAS_IP

IP address of Host name alias.

DWP_TOMCAT_HOSTNAME_ALIAS_IP="192.168. 1.39"

DWP_TOMCAT_INGRESS_ENABLED

Enable or disable Ingress creation for Smart applications.

Valid values:

  • (Default) true
  • false

DWP_TOMCAT_INGRESS_ENABLED="true"

DWP_TOMCAT_MEMORY_LIMIT

DWP Tomcat memory limit.

DWP_TOMCAT_MEMORY_LIMIT="8Gi"

DWP_TOMCAT_MEMORY_REQUEST

Request more memory for DWP Tomcat.

DWP_TOMCAT_MEMORY_REQUEST="2Gi"

DWP_TOMCAT_ROUTE_ENABLED

Enable or disable route creation for Smart applications.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_ROUTE_ENABLED="false"

DWP_TOMCAT_RSSO_AGENT_ID

BMC Helix SSO agent ID for BMC Helix Digital Workplace.

DWP_TOMCAT_RSSO_AGENT_ID="<CUSTOMER_SERVICE_NAME>-<ENVIRONMENT>"

DWP_TOMCAT_RSSO_ENABLED



Enable BMC Helix SSO for BMC Helix Digital Workplace.

Valid values:

  • (Default) true
  • false

DWP_TOMCAT_RSSO_ENABLED="true"

DWP_TOMCAT_RSSO_EXTERNAL_URL

URL to connect with BMC Helix SSO.

DWP_TOMCAT_RSSO_EXTERNAL_URL=""

DWP_TOMCAT_RSSO_SERVICE_URL

Configure BMC Helix SSO agent integration.

DWP_TOMCAT_RSSO_SERVICE_URL=""

DWP_TOMCAT_SBE_IMAGE_PROXY_ENABLED

Boolean value to set SBE Image proxy. 

Valid values:

  • (Default) true
  • false

DWP_TOMCAT_SBE_IMAGE_PROXY_ENABLED="true"

DWP_TOMCAT_SESSION_TIMEOUT_MIN

Session timeout in minutes.

DWP_TOMCAT_SESSION_TIMEOUT_MIN="30"

DWP_TOMCAT_SHOW_HELIX_LOGO

Display Helix logo for BMC Helix Digital Workplace.

Valid values:

  • (Default) true
  • false

DWP_TOMCAT_SHOW_HELIX_LOGO="true"

DWP_TOMCAT_SLAVE_REPLICAS

Number of other BMC Helix Digital Workplace nodes.

DWP_TOMCAT_SLAVE_REPLICAS="0"

DWP_TOMCAT_SMTP_ACCOUNT

SMTP account for BMC Helix Digital Workplace.

DWP_TOMCAT_SMTP_ACCOUNT="Account 1"

DWP_TOMCAT_SMTP_ENABLED

Enable SMTP for for BMC Helix Digital Workplace.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_SMTP_ENABLED="false"

DWP_TOMCAT_SMTP_HOST

SMTP host for for BMC Helix Digital Workplace.

DWP_TOMCAT_SMTP_HOST=""

DWP_TOMCAT_SSO_MSP_DEPLOYMENT

Flag to enable MSP feature.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_SSO_MSP_DEPLOYMENT="false"

DWP_TOMCAT_SSO_MSP_SHOW_ENTRY_PAGE

Boolean value to set Show realm-entry-page for the MSP.

Valid values:

  • true
  • (Default)false

DWP_TOMCAT_SSO_MSP_SHOW_ENTRY_PAGE="false"

DWP_TOMCAT_SMTP_PORT

SMTP port for BMC Helix Digital Workplace.

DWP_TOMCAT_SMTP_PORT="308"

DWP_TOMCAT_SMTP_PWD

Password for SMTP.

DWP_TOMCAT_SMTP_PWD="P@ssword2345"


BMC Helix Digital Workplace Catalog parameters

Use the parameters listed in the table to access BMC Helix Digital Workplace Catalog:

Parameter name

Description

Example

CATALOG_CONFIG_APPROVAL_REMOTE_HOST

Remote host name.

CATALOG_CONFIG_APPROVAL_REMOTE_HOST="platform-user-ext"

CATALOG_CONFIG_DEPLOY



Controller to run configurations after deploying BMC Helix Digital Workplace Catalog.


CATALOG_CONFIG_DEPLOY=""

CATALOG_CONFIG_DWPC_ADMIN

Configure administrator for BMC Digital Workplace catalog.

CATALOG_CONFIG_DWPC_ADMIN=""

CATALOG_CONFIG_DWPC_ADMIN_PASSWORD

Password for BMC Digital Workplace catalog administrator.

CATALOG_CONFIG_DWPC_ADMIN_PASSWORD="P@ssword234"

CATALOG_CONFIG_USERID_GRANT_DWPC_ROLE

Associate user with the Catalog Admin role.

CATALOG_CONFIG_USERID_GRANT_DWPC_ROLE="hannah_admin"

CATALOG_D2P_PLUGIN_DEPLOY

Controller to deploy the d2p plugin.

CATALOG_D2P_PLUGIN_DEPLOY=""

CATALOG_INGRESS_DOMAIN

Domain value.

CATALOG_INGRESS_DOMAIN="${CLUSTER_DOMAIN}"

CATALOG_INGRESS_ENABLED

Set to true when using Rancher.

Valid values:

  • (Default) true
  • false

CATALOG_INGRESS_ENABLED="true"

CATALOG_INGRESS_HOST

Ingress host name.

CATALOG_INGRESS_HOST="${CUSTOMER_SERVICE_NAME}${ENVIRONMENT_URL}-dwpcatalog

CATALOG_ITSM_INTEGRATION_PLUGIN_MEMORY_LIMIT

Memory limit for ITSM Plug-in resource.

CATALOG_ITSM_INTEGRATION_PLUGIN_MEMORY_LIMIT="1Gi"

CATALOG_ITSM_INTEGRATION_PLUGIN_MEMORY_REQUEST

Memory request for ITSM Plug-in resource.

CATALOG_ITSM_INTEGRATION_PLUGIN_MEMORY_REQUEST="0.5Gi"

CATALOG_ITSM_INTEGRATION_PLUGIN_DEPLOY

Controller to deploy BMC Helix IT Service Management integration plugin.

CATALOG_ITSM_INTEGRATION_PLUGIN_DEPLOY=""

CATALOG_ROUTE_DOMAIN

Integration service Root domain name.

CATALOG_ROUTE_DOMAIN=""

CATALOG_ROUTE_ENABLED

Set to true when using Open Shift.

Valid values:

  • true
  • (Default)false

CATALOG_ROUTE_ENABLED="false"

CATALOG_ROUTE_HOST

Integration service Root host name.

CATALOG_ROUTE_HOST=""


 

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