This documentation supports an earlier version of BMC Helix IT Service Management on-premises deployment.To view the documentation for the latest version, select 23.3.04 from the Product version picker.

Preparing for installation


Prepare for the BMC Helix Service Management installation by performing the tasks in the order listed.


Task

Action

Reference

1

Download the artifacts required to perform the installation from the BMC Electronic Product Distribution (EPD) site.

2

Set up your Harbor repository to access the container images and synchronize the repository with BMC Docker Trusted Registry.

3

Prepare your database for the installation.

4

Set up the BMC Deployment Engine to call the relevant pipelines that deploy your applications.

5

(Optional) Set up the deployment parameters in the input configuration file.

6

Install BMC Helix Platform services to use the services provided by the platform.

7

Set up your environment to make it installation ready.



 

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