This version of the software is currently available only to customers in the Controlled Availability (CA) program.

Registering source and target systems

BMC Helix Data Manager can interact with registered systems. You cannot perform discovery or migration activities until the system is correctly registered.

BMC Helix Data Manager connects directly to your underlying database to perform the majority of interactions. If you registering a Remedy system, you can use the AR System API functionality in BMC Helix Data Manager to build BMC Helix ITSM workflow.

BMC Helix Data Manager requires a dedicated database user with permission to access your database. (You can create a user by using manual database scripts from your DBA or automatically with BMC Helix Data Manager.)

BMC Helix Data Manager needs database administrator user permission to automatically run these scripts. If this is not available, provide your DBA with the BMC Helix Data Manager database user setup scripts and documentation, which are located in C:\Program Files\BMC Software\Helix Data Manager\Engine\artifacts\manual_integration.

To register a system, see the following topics:

 

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