This version of the software is currently available only to customers in the Controlled Availability (CA) program.

Managing BMC Helix Data Manager Runtime


The BMC Helix Data Manager Runtime is referred to as the Engine in the BMC Helix Data Manager Workbench.

To configure an engine, select Configuration > HDM Engine Configuration from the navigation bar. The following screenshot shows an Engine Configuration page example of a typical out-of-the-box installation.

EngineConfig.png

The following fields are available for an engine:

Field

Description

Engine Name

The unique name for the engine. When the engine registers itself, it uses the host IP address as the name. You can change the name to any value, and it is not required that the network resolve the name.

Default

The default flag can be registered for a single engine only and indicates that all jobs and activities will be performed by that Engine, unless the engine is specifically linked to a BMC Helix ITSM system.

The Engine is assumed to be remote to all BMC Helix ITSM systems to which it is linked via the default setting. When making changes to the default setting, restart the BMC Helix Data Manager Engine.

Job Polling Interval (seconds)

The frequency of polling for jobs.

Activity Polling Interval (seconds)

The frequency of polling for activities.

Job Threads

The maximum number of jobs that can be run in parallel.

Activity Threads

The maximum number of activities that can be run in parallel.

Export Data Threads

The default number of threads that will be used to export data from a database for an individual export job. This setting can be overridden when creating an export job.

Import Data Threads

The number of threads that will be used to import data into a database for an individual import job. This setting can be overridden when creating an import job.

Connection Type

The Connection Type, which is POOLED.

Initial Pool Size

The number of connections when the database connection pool is started.

Maximum Reuse

Maximum number of times that connections can be used before they are refreshed.

Maximum Age (milliseconds)

Amount of time before idle connections are refreshed.

Retry Attempts

Number of times a database operation can be retried.

Retry Wait Time (milliseconds)

Duration in milliseconds to wait before retrying a database operation if a retryable exception occurs.

Meta Data Directory

Directory from which BMC Helix Data Manager reads and writes BMC Helix Data Manager metadata files.

Meta Data Temp Directory

Directory where BMC Helix Data Manager stores temporary files that are created when writing and reading metadata to and from BMC Helix Data Manager metadata files.

 

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