Defining TrueSight Orchestration web services

The AR System Orchestrator Configuration form allows you to define the list of TrueSight Orchestration web services available. Each entry in the form represents the configuration information for a TrueSight Orchestration service and contains all the information required to connect to that service.

The configuration settings that you enter in this form are used when you design the associated filter or escalation. All information required at run time is stored in the filter or escalation.

To define the TrueSight Orchestration web service for BMC Remedy AR System

1. Log in to BMC Remedy AR System as a user with administrator privileges, using the mid tier interface.
2. On the home page, select AR System Administration Console > System > General > Orchestrator Configuration.
3. In the AR System Orchestrator Configuration form, complete the following fields:
   • Configuration Name — A unique name that identifies this entry. This is a required field. The name must be unique, and BMC Remedy AR System assigns a GUID to the field.
      When you create the associated filter or escalation, Developer Studio uses this field to display a list of all the entries in this form.
   • Grid name — The grid name for the web service. This is a required field.
      When you create the associated filter or escalation, Developer Studio uses the value in this field along with the service URL to obtain the list of TrueSight Orchestration processes. Developer Studio stores the grid name within the workflow action for use when the service is consumed.
   • Description — A description of this web service. This is not a required field.
   • Service URL — The URL for the web service on the TrueSight Orchestration server, in the format http://serverName:port/orchContextPath/orchEndPoint. This is a required field. Obtain the TrueSight Orchestration context path and end point from the TrueSight Orchestration administrator. When you create the associated workflow, Developer Studio uses the value in this field along with the grid name to obtain the list of processes for the service. It also stores the Service URL in the workflow action for use when the service is consumed.
   • Username — The user name to use when connecting to the web service. This is a required field.
   • Password — The password to use when connecting to the web service. This is a required field.
      Developer Studio uses this user name and password at design time to connect to the web service and obtain data about the service. It also stores this user name and password in the workflow action for use when the service is consumed.
      To override the design-time user name and password with the correct user name and password at run time, you must use the Input Mapping table in the filter or escalation to map these elements to fields in the associated form. See To define the filter or escalation.
     
     The following figure shows an example of a completed entry in the AR System Orchestrator Configuration form.
     
     Example AR System Orchestrator Configuration form entry
      (Click the image to expand it.)
     

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