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Best practice
We recommend that you make all images in list view and tree view tables the same size. The recommended size is 16 X 16 pixels. 

Images in list view tables can be any size. BMC Remedy AR System server uses them as is. 

Images in tree view tables must be no larger than 16 X 16 pixels. If you use other sizes, in browsers, BMC Remedy AR System server scales larger images down proportionally. For example, a 32 x 25 pixel image is scaled to 16 x 12.5 pixels. If both the height and width of an image are less than 16 pixels, BMC Remedy AR System server leaves the image as is. 

Application developers must ensure that their table columns are wide enough to contain the specified images, textual data, or both. In list view tables, row height automatically adjusts to fit the tallest image. The font size, however, does not adjust to accommodate "large" images.

 

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Remedy Action Request System 20.02