Settings in the config.properties file

arsystem.activelinks.allow_permission_check

Yes

Determines if you can access a form via an active link.

Displays an error message if the active link does not have permission to access a particular form. The next active link is not processed if the error message is displayed.

Default value — true

Needs restart? — Yes

Note:

You must clear form cache every time you change the property value.

arsystem.allow_rtf_css_style_tags

Yes

Determines the applicable style for the content in the Rich Text Field.

Default value — True

Needs restart — No 

Note:

When you change the value of this setting in Centralized Configuration, the change is implemented only after you log out of the Mid Tier and login again. 

arsystem.disable_popup_blocker

No

Disables popup blocker messages when this property is set to true.

Default value — false

arsystem.disable_webservice_caching

Yes

Use this property so that the Mid Tier caches the WSDL content on the first request and uses the cached object for future requests. If set to true, the Mid Tier will request the WSDL content each time the web service is called.

Default value — false

Needs restart? — No

arsystem.dst_tz_info

This property is used as a fallback when the timezone or DST information is missing from the MomentJS library, used by Remedy Mid Tier.

Needs restart? — Yes

arsystem.exclude_table_autorefresh_for_sessiontimeout

Yes

Excludes table auto refresh calls while calculating session timeout. If this is set to true then session times out despite the table auto refresh in ON. If this is false then table auto refresh calls will take part and reset the session timeout.

Default value — true

arsystem.search_chunk_size

Yes (Only if explicitly configured for Mid-Tier)

This property controls the result list default chunk size and helps to improve the performance. 

Default value — 1000

Needs restart? — Needs restart if parameter value is changed in the config.properties file. Restart is not required if you change the parameter value from Centralize Configuration.

arsystem.table_autoRefreshMinInterval

No

Use this property to set the minimum value allowed for the table auto refresh interval rate. This is applicable for the entire table.
The system administrator sets the minimum value for the table auto refresh interval rate by using this property in config.properties file. When the system administrator sets the value of this property, the BMC Remedy AR System considers only those values that are equal to or greater than the value set by the system administrator. BMC Remedy AR System ignores the user values that are less than the values set by the system administrator.

If the system administrator sets the arsystem.table_autoRefreshMinInterval property to true in the config.properties file, then the global refresh rate set by the system administrator is applicable.

Default value — 0

Needs restart? — No

arsystem.usdst_tz_info

This property is used as a fallback when the timezone or DST information is missing from the MomentJS library, used by Remedy Mid Tier.

Needs restart? — Yes

arsystem.view_server_stats_base_path

Yes

This property indicates the path of the view server stats base directory where view server statistics are generated.

When Mid Tier starts, the server statistics are collected from the path mentioned in this property. Mid Tier uses the same path to build the cache.

Needs restart? — Yes

arsystem.compression_index

Property to handle Backchannel and Metadata (content) compression.

Values are:

• 0—The HTTP response will be forced as uncompressed.
• 1 (default)—The HTTP response will be forced to be compressed, except for small response sizes.
• 2—The HTTP response will be compressed only if the HTTP request has the header 'Accept-Encoding' as gzip.

arsystem.host.header_list

No

Note: The following procedure is applicable only for BMC Remedy AR System 9.1.00.001 and later.

Perform the following steps before applying BMC Remedy AR System 9.1 Patch 001.

1. Stop the server where Mid Tier is running.
2. Navigate to \ARSystem\midtier\WEB-INF\classes\config.properties location.
3. Edit config.properties to add the following parameter.
   For example: arsystem.host.header_list = <Trusted Host name(s) with comma separation>,
   Where,
   localhost is the computer on which the Mid Tier is installed.
   
   
4. Save the settings.
5. Start the server where Mid Tier is running.

Proceed with the patch installation.

arsystem.session_timeout

Yes 

arsystem.licenserelease_timeout

Yes 

Number of seconds before BMC Remedy Mid Tier releases an AR System license for a user, if the user does not log out of mid tier correctly.

Note: When logging out, the user must close the last browser window associated with the current HTTP session or navigate away from the mid tier.

Default value — 60 seconds

 Needs restart? — No

arsystem.arservers.<serverName>.admin_password

No 

Password for an AR System account with administrative privileges. This password must match the Mid Tier Administration Password on the Connection Settings tab in the AR System Administration: Server Information form.

Needs restart? — No

arsystem.arservers.<serverName>.domain

No 

Domain name for the AR System server.

Needs restart? — No

arsystem.arservers.<serverName>.port

No 

Port number that the user previously configured to access the AR System server. If you have not configured a port number, leave this field blank.

Needs restart? — No

arsystem.arservers.<serverName>.rpc

No 

Remote Procedure Call (RPC) protocol number that the AR System server uses. The RPC protocol number is used for connection to a private server. If you have not configured an RPC number, leave this field blank.

Needs restart? — No

arsystem.arservers.<serverName>.useshort

No 

Indication that the BMC Remedy Mid Tier always uses the short name of an AR System server.

Needs restart? — No

arsystem.arservers.<serverName>.preload

No 

Indication that preloading of the forms has been enabled for this AR System server.

Values are:

• true (default)
• false

Needs restart? — No

arsystem.preference_servers_list

 Yes

Name of the AR System server designated as a preference server.

If you need multiple preference servers to support different departments or business units, you can specify multiple server names. When you enter more than one preference server, the system searches the list until it finds the first server that matches the user name and uses that server as the preference server.

To add or update preference servers, enter the name of each server that you want to designate as a preference server. To add multiple servers, separate each server name with a comma.

Note: A fully qualified server name is not valid in this field.

Needs restart? — No

arsystem.authentication_server

Yes 

Server that the mid tier uses to authenticate a user. If an authentication server is specified, the mid tier authenticates with the specified server. The authentication server must already be in the list of mid tier servers on the AR Server Settings page.

If an authentication server is not specified, you can perform the following actions:

1. Log on with the preference server, if one is specified.
2. If there is no preference server, log in to the first server listed in the AR Server list.
3. If that login is not successful, log in to the next server on the list. (A guest login is considered a successful login.)

Needs restart? — No

arsystem.arservers_list

Yes 

List of AR System servers that are added to the selected mid tier on the AR Server Settings page.

Needs restart? — No

arsystem.homepage_server

Yes 

AR System server that contains the home page that you want to open when the user logs on

The home page URL: http://midTierServer/contextPath/home

The home page server must be added to the list of mid tier servers in the AR Server Settings page.

The mid tier searches the designated server for the home page. If you have not selected a home page server in the AR System User Preference form, the home page server specified in the AR Server Settings page is used globally . A home page server specified in the AR System User Preferences form takes precedence over the server set in the AR Server Settings page.

The form used for the home page has the following precedence on a specific server:

1. A form designated in the AR System User Preference form.
2. The default home form designated in the AR System Administration: Server Information form.
3. The default home page installed with BMC Remedy AR System.

Needs restart? — No

arsystem.plugin_servers_list

Yes 

Name of the AR System server designated as a data visualization module server. You can specify additional servers as backup servers in case the first module server goes down.

To add or update module servers, enter the name of each server you want to designate as a module server. If you are adding more than one server, separate each name with a comma.

Note: A fully qualified server name is not valid in this field.

Needs restart? — No

arsystem.show_waiting_cursor

No 

Indication that the wait cursor should be shown.

Values are:

• #mode 0 — wait cursor off, content-based caching on
• #mode 1 — wait cursor on, content-based caching off
• #mode 2 — (default) semi-wait cursor, content-based caching on.
• #mode 3 — wait cursor off, content-based caching off
• #mode 4 — wait cursor on, content-based caching on

arsystem.log_level

 Yes

Level of detail for logging information.

Values are:

• Fine — The highest level of detail, including the client's IP address
• Info — Less detail than Fine, but includes the client's IP address
• Warning — A moderate level of detail. Warnings plus those errors included in the Severe level are logged.
• Severe — (default) The lowest level of detail; only server start time and error messages are logged

Note: You can see the pre-load start and end timestamp when you set the log level to Info or Warning. Irrespective of the logging level, mid tier logs the pre-load start and end time.

Needs restart? — No

arsystem.log_viewer

 Yes

Method by which you want to view the log files.

Values are:

• Console — The log entries are directed to the stderr (System.err) of your servlet engine.
• File — (default) Data is saved to a file in the specified log directory.

Needs restart? — No

arsystem.log_category

Yes 

Type of information that should be stored in the log file.

Values are:

• Reporting — Messages related to reporting
• Cache — Messages related to definitions, such as forms and active links in the cache
• Session Management — Messages related to user session construction and expiration, such as logon, logout, or timeout
• Configuration — Messages related to the config.properties file, such as when it is loaded and changed
• Flashboards — Messages related to Flashboards
• Web Services — Messages related to web services
• Field — Messages related to fields
• Workflow — Messages related to compilation of workflow (primarily active link actions), such as invalid active links
• Performance — Messages related to performance, including duration of operations
• Qualifications and Expressions — Messages related to parsing and compilation of expressions, for example, in active links
• Servlet — Messages related to servlet handling of http requests, primarily for reporting results of back-channel requests
• Internal — Internal logging messages
• ARServer (API/Filter/Database) — Messages related to APIs, filters, and databases. Selecting the ARServer (API/Filter/Database) option, overrides the API logging option and all API logging is redirected to the mid tier log file.
• Data Visualization Module — Messages related to the data visualization module

Default value — All categories except Flashboards are selected by default.

Needs restart? — No

arsystem.log_format

 Yes

Log output, which is generated using the standard Java 1.5 logging API, including Simple and XML formatting. Values are:

• FastText — (default) A basic text file for faster performance, it does not include stack trace information except in the case of Severe log messages.
• Text — A text file containing details such as JAVA class names and methods.
• XML— A file in XML format.

Needs restart? — No

arsystem.log_filename

No 

Name of the file with which the log file will be generated.

Default value — armidtier%g.log

Needs restart? — No

arsystem.log_filepath

Yes 

Directory in which the log files are stored.
 To change the log directory, enter the absolute (complete) path for the new directory.

Note: You cannot change the log file name.

Default value — C:\Program Files\BMC Software\ARSystem\midtier\logs

Needs restart? — No

arsystem.log_filesize

Yes

Maximum size (in kilobytes) a file can reach before a backup copy is automatically made. When the log file reaches this limit, a backup copy is made with the same file name and an incremental number (for example, armidtierN.log).

Default value — 10240 KB

Needs restart? — No

arsystem.log_backups

Yes 

Maximum number of backup files that the system will generate when the log file size exceeds the limit specified in the Maximum Log File Size (arsystem.log_filesize).

Default value — 100 backups

Needs restart? — No

arsystem.log_user

Yes 

User name for which statements are logged.

After you enter the user name and save changes, a new log file is started. For log messages displayed on the screen, the filter applies only to new entries. Older entries that existed before the user name was changed will still be displayed on the screen, up to the limit set in the View Logs setting.

If the field is left blank, all logs related to the current session are stored, regardless of who is logged in. You can enter only enter one name in this field.

Needs restart? — No

arsystem.pooling_max_
connections_per_server

 Yes

Maximum number of connections in the AR System server Java API connection pooling.

Default value — 80

Needs restart? — Yes

arsystem.use_connectionpooling

No 

Indication whether the AR Server connection pooling should be used.

Values are:

• true (default)
• false

Needs restart? — Yes

arsystem.cache_update_interval

No 

Interval (in seconds) at which the cache information will be automatically updated.

Note: For Development cache mode, the value must be 0. For Production cache mode, the value must be greater than 0.

Default value — 86400 seconds

Needs restart? — No

arsystem.cache_update_needed

No 

Indication that the cache is updated automatically. You can still update the cache manually by clicking the Sync / Flush Cache button.

Values are:

• On - (default) The cache is updated automatically at the interval that you specify in the Definition Change Check Interval field.
• Off - The cache is not updated automatically.

arsystem.crt_working_dir

No 

Working directory where the BMC Remedy Mid Tier saves the report definitions. These report definitions are collected by the relevant report engine (Web, AR System).

Enter the complete (absolute) path for this directory, for example: ARSystemInstallDir\midtier\reports.

If this directory is not under the web server’s root document directory, you must configure your web server with a virtual directory to point to this directory.

Default value — C:\Program Files\BMC Software\ARSystem1\midtier\reports

Needs restart? — No

arsystem.ws_anonymous_user

No 

User name for an anonymous web service user.

Needs restart? — No

arsystem.ws_anonymous_pwd

No 

Password for an anonymous web service user.

Needs restart? — No

arsystem.browser_version_error

No 

Flag that indicates whether browser version error message is on or off.

If you use an unsupported browser, you can use this setting to turn the error message on or off.

Values are:

• On (default)
• Off

Needs restart? — No

arsystem.authenticator

No 

Fully qualified class name of the login authentication module to be used, such as DefaultAuthentication or AtriumSSOAuthenticator.

Default value — com.remedy.arsys.session.DefaultAuthenticator

Needs restart? —  Yes

arsystem.authenticator.sso.enckey

No 

Encryption key, if SSO Authentication is used

Needs restart? —  Yes

arsystem.security_iframe_allowfromurls 

This property specifies URLS that are allowed to embed mid tier within an iframe.

Needs restart? —  Yes

arsystem.securitytoken_enable 

This property allows enabling or disabling CSRF token validation for security purpose.

Default value — True

Needs restart? —  Yes

ardev.webwriter.comments

No 

Comments that are added to the generated HTML that is cached by the mid tier to make the workflow debugger output more readable.

Values are:

• true
• false (default)

Needs restart? —  No

ardev.webwriter.whitespace

No 

White space that is added to comments in the generated HTML that is cached by mid tier to make the workflow debugger output more readable.

Values are:

• true  (default)
• false

Needs restart? —  No

ardev.webwriter.indent 

No 

Indentation that is added to comments in the generated HTML that is cached by mid tier to make workflow debugger output more readable.

Values are:

•  0
• 2 (default)

Needs restart? —  No

arsystem.workflow_action.trim_leading_trailing_spaces

This property specifies the push-field-action values. Determines whether to trim or preserve the leading and trailing spaces.

Default value — False

Needs restart? —  Yes

ardev.jswriter.comments

No 

Comments that are added in the generated JS that is cached by mid tier to make workflow debugger output more readable.

Values are:

• true (default)
• false

Needs restart? —  No

ardev.jswriter.whitespace

No 

White space that is added in the generated JS that is cached by mid tier to make workflow debugger output more readable.

Values are:

• true (default)
• false

Needs restart? —  No

ardev.jswriter.indent

No 

Indentation that is added in the generated JS that is cached by mid tier to make workflow debugger output more readable.

Values are:

• 0
• 2 (default)

Needs restart? —  No

ardev.allow_unconfigured_servers

No 

Indication that server information for an AR System server that is not configured in mid tier can be retrieved.

Values are:

• true (default)
• false

Needs restart? —  Yes

arsystem.js_profile

No 

Indication that the javascript generated from active links should be profiled and shown in the workflow logs.

Values are:

• true
• false (default)

Needs restart? —  Yes

arsystem.image.spinnerup

No 

Name of the image from resources folder to use as the UP spinner for an integer field.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.spinnerdown 

No 

Name of the image from resources folder to use as the DOWN spinner for an integer field.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.diary

No

Name of the image from resources folder to use as an icon for a diary field.

Default value — field_diary_empty.gif

Needs restart? —  Yes

arsystem.image.calendar

No

Name of the image from resources folder to use as an icon for a calendar.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.currency

No

Name of the image from resources folder to use as an icon for a currency field.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.menu

No 

Name of the image from resources folder to use as an icon for a menu.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.text

No 

Name of the image from resources folder to use as an icon for a character field.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.time

No 

Name of the image from resources folder to use as an icon for a time field.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.tablechunkleft

No 

Name of the image from resources folder to use as an icon for a left chunk image in a table field.

Default value — chunking_sprite.png

Needs restart? —  Yes

arsystem.image.tablechunkdown

No

Name of the image from resources folder to use as an icon for a down chunk image in a table field.

Default value — menu_down.gif

Needs restart? —  Yes

arsystem.image.tablechunkright

No

Name of the image from resources folder to use as an icon for a right chunk image in a table field.

Default value — chunking_sprite.png

Needs restart? —  Yes

arsystem.image.open

No

Name of the image from resources folder to use as an icon for a file upload button.

Default value — mt_sprites.gif

Needs restart? —  Yes

arsystem.image.edit

No

Name of the image from resources folder to use as an icon for an edit button.

Default value — field_edit.gif

Needs restart? —  Yes

arsystem.image.rtf

No

Name of the image from resources folder to use as an icon for an RTF button.

Default value — field_rtf.gif

Needs restart? —  Yes

arsystem.flash.image.spinnerup

No

Name of the image from resources folder to show UP spinner for an integer field in flashboards.

Default value — spinner_up.gif

Needs restart? —  Yes

arsystem.flash.image.spinnerdown

No

Name of the image from resources folder to show DOWN spinner for an integer field in flashboards.

Default value — spinner_down.gif

Needs restart? —  Yes

arsystem.flash.image.diary

No 

Name of the image from resources folder to be shown as an icon for a diary field in flashboards.

Default value — field_diary_empty.gif

Needs restart? —  Yes

arsystem.flash.image.calendar

No 

Name of the image from resources folder to be shown as an icon for a calendar in flashboards.

Default value — field_calender.gif

Needs restart? —  Yes

arsystem.flash.image.currency

No 

Name of the image from resources folder to be shown as an icon for a currency field in flashboards.

Default value — field_currency.gif

Needs restart? —  Yes

arsystem.flash.image.menu

No 

Name of the image from resources folder to be shown as an icon for a menu in flashboards.

Default value — field_menu.gif

Needs restart? —  Yes

arsystem.flash.image.text

No 

Name of the image from resources folder to be shown as an icon for a character field in flashboards.

Default value — field_text.gif

Needs restart? —  Yes

arsystem.flash.image.time

No 

Name of the image from resources folder to be shown as an icon for a time field in flashboards.

Default value — field_time.gif

Needs restart? —  Yes

arsystem.flash.image.tablechunkleft

No 

Name of the image from resources folder to be shown as an icon for left chunk image in a table field in flashboards.

Default value — chunking_sprite.png

Needs restart? —  Yes

arsystem.flash.image.tablechunkdown

No 

Name of the image from resources folder to be shown as an icon for down chunk image in a table field in flashboards.

Default value — menu_down.gif

Needs restart? —  Yes

arsystem.flash.image.tablechunkright

No 

Name of the image from resources folder to be shown as an icon for right chunk image in a table field in flashboards.

Default value — chunking_sprite.png

Needs restart? —  Yes

arsystem.flash.image.open

No 

Name of the image from resources folder to be shown as an icon for file upload button in flashboards.

Default value — field_open.gif

Needs restart? —  Yes

arsystem.scale_factor_X 

No 

Amount of space to be left for setting margins in table cells.

Default value — 1

Needs restart? —  Yes

arsystem.scale_factor_Y 

No 

Amount of space to be left for setting margins in table cells.

Default value — 1

Needs restart? —  Yes

arsystem.enableHttpTrace

No 

Flag that enables recording of an http trace by a web server for every request in mid tier.

Values are:

• true (default)
• false
  

Needs restart? —  Yes

arsystem.resource_expiry_interval

No

arsystem.formhtmljs_expiry_interval

 No

Time limit (in seconds) for which a form's generated html and JS data can be used

If you close a form and open it again within the specified expiry time, the html and JS data is cached and is not downloaded again. This helps increase the performance of mid tier.

Default value — 86400 seconds

Needs restart? —  No

arsystem.prefer_native_views

 No

Default view, standard or web view, for the view type selection

Note: This setting is evaluated when the system progresses through the view selection algorithm.

If no view is specified and the  Prefer Standard/Windows Views check box is:

• true — The browser displays the standard view of the form.
• false — (default) The browser displays the web view of the form, if one is available. If no web view is available, the standard view is displayed.

Needs restart? —  No

arsystem.ehcache.overflowToDisk

 No

Flag that indicates whether the mid tier cache persists items to disk so that they survive between JVM restarts

Note: If you enable this setting, BMC recommends that you disable the arsystem.ehcache.overflowToDiskTemp setting to avoid possible duplication of cache items on disk when mid tier is running.

Values are:

• true (default)
• false

Needs restart? —  Yes

arsystem.ehcache.overflowToDiskTemp

 No

Flag that indicates whether the mid tier cache can overflow cache items temporarily to disk

These cache items do not survive between JVM restarts. To maintain cache items between JVM restarts, set the value of the arsystem.ehcache.overflowToDisk property to true and set the value of this property  to false.

Note: Setting this property to True might create duplicate cache items.

Values are:

• true
• false (default)

Needs restart? —  Yes

arsystem.ehcache.maxElementsOnDisk

 No

Maximum number of objects to be kept in the mid tier cache's disk storage

Default value —  2147483647

Needs restart? —  Yes

arsystem.ehcache.diskcache.maxElementsInMemory

No

Maximum number of objects to be kept in memory for the disk cache component of the mid tier cache. When the number of total objects in the disk cache goes beyond this limit,cache disk flush invokes, keeping the cache files in sync.

Default value — 250

Needs restart? —  Yes

arsystem.ehcache.memoryStoreEvictionPolicy

No 

Policy with which objects are swapped between memory and disk

Default value —  LRU

Needs restart? —  Yes

arsystem.ehcache.midTierCacheDir

No

Indication that when the arsystem.ehcache.midTierCacheDir setting is blank, the default cache for BMC Remedy Mid Tier is the mid tier installation directory or cache.

Needs restart? —  Yes

arsystem.ehcache.midTierCacheTempDir

No

Indication that when the arsystem.ehcache.midTierCacheTempDir setting is blank, the default temporary cache for BMC Remedy Mid Tier is the mid tier installation directory or cache.

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemory

No 

Default maximum elements in the memory

You can use this property to override the arsystem.ehcache.maxElementsInMemory setting.

Default value —  1250

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElementsIn
MemoryWeight.formImages

No 

Default maximum element weight for form images cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.104

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElementsIn
MemoryWeight.activeLinks

 No

Default maximum  element weight for activelinks cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  4.904

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.groups

No 

Default maximum element weight for groups cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.025

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.roles

No 

Default maximum element weight for roles cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.036

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.js

No 

Default maximum element weight for JS cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.195

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.displayedFields

No 

Default maximum element weight for displayed fields cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.157

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.fieldMaps

No 

Default maximum element weight for fieldmaps cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.323

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.sysdata

No 

Default maximum element weight for sysdata cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  1.202

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.compiledForms

No 

Default maximum element weight for compiled forms cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  1.14

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.forms

No 

Default maximum element weight for forms cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.html

No 

Default maximum element weight for html cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.195

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.formFields

No 

Default maximum element weight for form fields images cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  8.577

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.sharedResources

No 

Default maximum element weight for shared resources cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.1

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.syncRelationships

No 

Default maximum element weight for sync relationships cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.actorViews

No 

Default maximum element weight for actor view cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.32

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.actorViewsMapping

No 

Default maximum element weight for actor views mapping cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.32

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.hashCache

No

Default maximum element weight for hash cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  200

Needs restart? —  Yes

arsystem.ehcache.referenceMaxElements
InMemoryWeight.refCount

No 

Default maximum element weight for ref count cache

To get the exact number of objects in the memory, you must multiply the value of this setting with the value of the arsystem.ehcache.referenceMaxElementsInMemory setting.

Default value —  0.4

Needs restart? —  Yes

arsystem.ehcache.peerListener.scheme

No 

Replication scheme with which the selected listeners interact. Each peer provider has a scheme name that  can be used by caches to specify a replication type.

Values are:

• RMI (default)
• JMS
  
• Jgroups

Note: This setting is used by ehCache internally.

Needs restart? —  Yes

arsystem.ehcache.timeToLiveSeconds

No

Time limit (in seconds) for which an object can exist in the cache irrespective of its use.

Default value – 0

Needs restart? - Yes

arsystem.ehcache.timeToIdleSeconds

No

Time limit (in seconds) for which an object can exist in the cache without being used.

Default value - 0

Needs restart? - Yes

arsystem.ehcache.eternal

No

This attribute overrides the timeToLive and timeToIdle parameters. When this parameter is set to true, the object is not expired from the cache.

Values are:

True – The object is not expired from the cache.

False – The object does not remain in the cache forever.

Needs restart? – Yes

arsystem.ehcache.diskExpiryThreadIntervalSeconds

No

Time interval (in seconds) between runs of the disk expiry thread.

Default value – 600 seconds

Needs restart? - Yes

arsystem.ehcache.enableStats

No 

Flag that indicates whether the cache statistics records cache hits and misses

Values are:

• true
• false (default)

Needs restart? —  Yes

arsystem.enable_Animation

No 

Flag that indicates whether animation in Javascript should be enabled. This applies to animations, such as open dialog and flashboard.

Values are:

• true (default)
• false

Needs restart? —  No

arsystem.xmlhttp.get

No 

arsystem.windowiis.installed

No 

Flag that indicates whether mid tier is running on the IIS server. This setting is used to display the information on the configuration overview page.

Values are:

• true
• false (default) 

Needs restart? —  No

flashboards.showgraphinflash

No 

Indication that charts are drawn by.using either Flash (interactive) or JFreeChart (image) in Flashboards

Default value — 1

Needs restart? —  Yes

flashboards.min_flex_width

No 

Minimum width of a chart in Flashboards

Default value — 260

Needs restart? —  No

flashboards.min_flex_height

No 

Minimum height of a chart in Flashboards

Default value —  200

Needs restart? —  No

arsystem.searches.maxAllowed

No 

Maximum number of search qualifications that can be stored for a user

Default value — 90

Needs restart? —  Yes

arsystem.enableMidTierPerfMBean

No 

Flag that indicates whether the mid tier performance Mbean is deployed on startup and whether mid tier can provide additional monitoring parameters through JMX
Values are:

• true
• false (default)

Needs restart? —  Yes

arsystem.max_number_of_prefetch_thread

No 

Maximum number of threads spawned during the preload operation. This parameter is per AR System server.

Default value — 4

Needs restart? —  Yes

arsystem.response.hostip

No 

Flag that indicates whether the ARRESPONSEHOSTIP header is added to every response that goes out from the mid tier.

Values are:

• true — Adds the header to every response, with the value as client IP address. This header can be used in load balancer or other proxies to create rules.
• false —  (default) Does not add the header.

Needs restart? —  No

arsystem.allow.returnback.url

No 

arsystem.daemonthread_priority

No 

Priority for the daemon threads spawned from BMC Remedy Mid Tier for background threads, such as preload and synch

Default value — 4

Needs restart? —  Yes

arsystem.serverinfo.alertschema.update.interval

No 

Time interval to verify whether the server information cached in mid tier is considered old. If this value is reached or exceeded, the server information is recached.

Default value — 604800

Needs restart? —  No

arsystem.plugin_securitycheck

No 

Flag that indicates whether the cross-site script attack detection should be checked for plugins
Values are:

• true (default)
• false

Needs restart? —  No

arsystem.use_connectionpooling

No 

Flag that indicates whether to use connection pooling for the AR System server
Values are:

• true (default)
• false

Needs restart? —  Yes

arsystem.loginpage.enable_accessible_mode

Yes

Flag that indicates whether the Accessible mode field is enabled in the login page.

Values are:

• true
• false (default)
  

Needs restart? —  

arsystem.maxRetrieveForAutoCompleteMenu

No 

Maximum number of items returned from a menu expand query
Default value — 300

Needs restart? —  No

arsystem.autoCompleteTypingTimeout

No

Timeout value for the auto complete functionality after which the auto complete menu will disappear
Default value — 400

Needs restart? —  No

arsystem.min_entries_for_streaming

No

Minimum number of entries retrieved in a native report after which the information is transferred to the browser
Default value — 1000

Needs restart? —  No

arsystem.emit_X_UA_compatible_mode

No 

Flag that indicates whether to emit compatible mode for browsers

Property to set the document mode for the BMC Remedy Mid Tier forms or pages. You must flush Mid Tier cache after setting this property.

Values are:

• Edge (default)—The browser works at the highest document standard allowed.
• True—Carried over from 8.1 in the case of an upgrade, but functionally same as Edge.
• 11—The browser is forced to work at IE11 standard.
  
  

Note: This property is exclusively used for Internet Explorer.

Needs restart? —  Yes

arsystem.nativereport.onscreen_max_entries

No

Maximum number of entries that will be displayed on the screen for native reports
Default value — 2000

arsystem.FileExport_max_entries

No

Maximum number of entries that will be displayed for native reports while exporting to a file
Default value — 2000

Needs restart? —  No

arsystem.webreport.onscreen_max_entries

No

Maximum number of entries that will be displayed on the screen for web (BIRT) reports

Default value — 2000

Needs restart? —  No

arsystem.objectlist

No 

Flag that indicates whether the object list is enabled on mid tier

Values are:

• true (default)
• false

Note: When set to true, ensure that the corresponding form to display object the list is imported on the AR System server.

Needs restart? —  No

arsystem.enableSkins

No 

Flag that indicates whether skins are enabled on the mid tier.

Values are:

• true (default)
• false

Needs restart? —  No

arsystem.inclusion_attachment_extensions

No 

Comma-separated list of all file extensions that are allowed for attachments.

Note: Attachment security must be defined on the server side for this property to have any effect. For more information, see Setting-security-restrictions-on-file-uploads.

Needs restart? —  No

arsystem.inclusion_goto_urls

No 

arsystem.myreport.report_cache_limit

No

Maximum number of reports that will be saved for quick reports.

Default value — 20

Needs restart? —  No

arsystem.host.header_list

No

arsystem.ehcache.midTierBackupCacheDir

No

Absolute path of the folder that contains the good copy of the backed up cache

arsystem.xss_render_html

Yes

Use this setting to select the display type for HTML elements.

0 — All HTML elements are displayed as it is. The elements are not rendered.
1 — (Default) All HTML elements are rendered except for the following encoded elements:

• 
  
  • iframe
  • style
  • img
  • head
  • script

2 — Displays tool tip with no security restrictions or limitations.

Needs restart? —  Yes

visualizer.renderer

Use this setting to select either HTML rendering or Flash rendering.

Valid values:

• 0 — (Default) HTML rendering
• 1 — Flash rendering

Needs restart? —  Yes

Important: If you are using Harman browser, set the value of the visualizer.renderer property to 1.