2023-01-24_04-02-40_._innovationsuite_common_LinkLibrary1 v22.1

Important

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This is the correct page to update cross-space (except itsm) links.

For ITSM links in Innovation Suite and links from Innovation Studio space, there are separate links library pages.

BMC Helix ITSM Insights

Source topic	Target topic
Product-overview	Roles and permissions
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM Insights
Troubleshooting-performance-issues-with-AR-System	Best practices for BMC Helix ITSM
Troubleshooting-AR-System-configuration-issues	System requirements BMC Helix Service Management deployment architecture
Automating-tasks-through-email

CMDB

Source topic	Target topic
Manually-integrating-BMC-Helix-Single-Sign-On-with-Jetty-server	Accessing and navigating the CMDB Portal
Importing, transforming, and migrating data by using BMC Atrium Integrator	Atrium Integrator Carte server
Enabling-plug-ins	BMC.ARDBC.ATRIUM.AIS
Enabling-plug-ins	BMC.ARDBC.ATRIUM.API
Enabling-plug-ins	BMC.ARDBC.ATRIUM.SERVICECONTEXT
Enabling-plug-ins	BMC.ARDBC.DEPRECATION.PLUGIN
Enabling-plug-ins	BMC.FILTERAPI.EVENT_ENGINE
Enabling-plug-ins	BMC.FILTERAPI.NOE
Enabling-plug-ins	BMC.FILTERAPI.NORM.ENGINE
Enabling-plug-ins	DSM.FILTER
Importing, transforming, and migrating data by using BMC Atrium Integrator	Creating an Atrium Integrator job to import data
Transformation-and-job-steps-with-Atrium-Integrator ARInput step AROutput step ARX File Input step AR Upsert step	Steps in Atrium Integrator transformation
Atrium-Integrator-Spoon-client	Creating a job in Atrium Integrator Spoon Atrium Integrator Spoon
Registering-a-web-service	Enabling BMC Helix CMDB web services
Analyzing-logs BMC-Helix-CMDB-log-files	Enabling reconciliation job logs
Enabling-plug-ins	Federated Data Plug-ins (JDBC, CMDBf, AR)
Importing, transforming, and migrating data by using BMC Atrium Integrator	Known and corrected issues
Adding-content-to-a-package	Promoting CMDB CDM Definitions across environments
Configuring-the-Web-Services-Registry-integration	Publishing, unpublishing, and finding custom web services
ar-cfg-or-ar-conf-options-N-R	Reconciliation Engine configuration settings
Troubleshooting-issues-with-BMC-Helix-CMDB	Troubleshooting
Importing, transforming, and migrating data by using BMC Atrium Integrator	Troubleshooting Atrium Integrator issues
Updating-the-AR-System-server-name-for-Atrium-Integrator	Creating a data store connection for the data transfer
ar-cfg-or-ar-conf-options-C-D	CMDB Engine configuration settings

Asset

Source topic	Target topic
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Asset Management

BAOC

Source topic	Target topic
TrueSight Orchestration integration	Troubleshooting

BMC Helix ITSM Deployment

Source topic	Target topic
Configuring FTS for localization	Using ConfigMaps to access the configuration files
Using-PostgreSQL-database-with-BMC-Helix-Innovation-Suite	Setting up a PostgreSQL database Differences in behavior of applications when using PostgreSQL and other databases
Granular-overlays View-overlays Field-overlays	Moving your AR object customizations to a new target system
Adding-a-server-to-a-server-group Building-and-deploying-packages-by-using-the-CLI Defining-and-deploying-a-binary-payload	Setting up BMC Deployment Engine on a server with internet access
Enabling-plug-ins	ARSYS.FILTERAPI.CONFIGCHECK
AR-System-architecture AR-System-server-architecture-and-scalability Mid-Tier-architecture TrueSight Orchestration integration Using-relational-databases-with-BMC-Helix-Innovation-Suite The-mid-tier-AJAX-and-KITE Developing-an-API-program Error-messages-9401-to-9699	Compatibility matrix
Configuration-settings-C-D ar-cfg-or-ar-conf-options-C-D ar-cfg-or-ar-conf-options-N-R	Setting up an Oracle database
Using-Microsoft-SQL-Server-with-BMC-Helix-Innovation-Suite	Setting up a Microsoft SQL Server database
Creating-help-for-applications	Downloading the installation files
Troubleshooting-incoming-issues-with-Email-Engine	Performing the BMC Helix Service Management installation
Configuring-AR-System-servers	Viewing and collecting logs by using the Support Assistant tool
Configuring-the-ARDBC-LDAP-plug-in	Setting up a Harbor repository to synchronize container images
Troubleshooting-AR-System-configuration-issues Load-balancers-in-BMC-Helix-Innovation-Suite	System requirements
Getting-started Product-overview FAQ	Home
Enabling-and-disabling-full-text-search Atrium-Integrator-Spoon-client Field-Properties Displaying-a-AR-System-form-in-a-portlet AR-System-Java-API-installed-files	Installing
Configuring-the-Web-Services-Registry-integration	Installing
Product-overview	Installing
Encryption Security to enable secure communication between the client and server	Installing
Migrator-architecture	Installing
ARGetServerInfo	Installing
Adding-a-server-to-a-server-group	Installing
Adding-a-server-to-a-server-group	Installing
Licensing-overview Working with AR System licenses Adding-or-removing-licenses	Obtaining license keys
Troubleshooting performance issues Troubleshooting-AR-System-configuration-issues	Sizing and scalability considerations
Reconciling-form-field-and-view-objects-using-the-objects-list Reconciling-workflow-objects-using-objects-list	Moving your AR object customizations to a new target system
Configuring-Mid-Tier-as-a-service	Planning
Using-Oracle-with-BMC-Helix-Innovation-Suite	Preparing to install on a Unicode database
Using-relational-databases-with-BMC-Helix-Innovation-Suite	Preparing for installation
Architecture AR-System-architecture Troubleshooting-AR-System-configuration-issues	BMC Helix Service Management deployment architecture
Product-overview	Deployment overview
Addressing-data-privacy-requests Cookies-used-by-Mid-Tier Settings-in-the-config-properties-file	Planning
Renaming the AR System server and components manually	Upgrading
Configuration-settings-N-R	Troubleshooting
Using-Oracle-with-BMC-Helix-Innovation-Suite Evaluating-and-specifying-storage-for-Oracle-LOBs	Setting up an Oracle database
Using-Microsoft-SQL-Server-with-BMC-Helix-Innovation-Suite	Setting up a Microsoft SQL Server database
Product-overview	Upgrading BMC Helix Innovation Suite
	Preparing for installation
Troubleshooting-Database-Blocking-Issues	Viewing and collecting logs by using the Support Assistant tool
Enabling-server-side-AR-System-logs Troubleshooting-issues-when-calling-a-third-party-REST-API	Using ConfigMaps to access the configuration files
Configuring-Elasticsearch	Setting up the installation environment
Moving to the bundled license model by using the Bundled License Conversion utility	Moving your AR object customizations to a new target system
Configuring-the-AREA-LDAP-plug-in	Applying security certificates to your applications
Restricting-users-from-uploading-and-viewing-files-with-specific-extensions	Deploying custom plug-ins
Configuring-ports-and-firewalls	Network port requirements

Business Workflows

Source topic	Target topic
Product-overview	Setting up roles and permissions
BMC-Helix-Innovation-Suite-architecture	BMC Helix Business Workflows

Change

Source topic	Target topic
Configuring-the-Approval-Server	Home
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Change Management
Troubleshooting-Approval-Service	Configuring email-based approvals Customizing notification messages

Helix subscriber

Source topic	Target topic
Enabling-Progressive-Views-for-forms-by-using-Centralized-Configuration-Settings	BMC Helix Client Gateway connectivity
Enabling-Progressive-Views-for-forms-by-using-Centralized-Configuration-Settings	BMC Helix ITSM Customization policy
Enabling-Progressive-Views-for-forms-by-using-Centralized-Configuration-Settings	BMC Helix ITSM customizations, configurations, and changes

Live Chat

Source topic	Target topic
Product-overview	Roles and permissions
BMC-Helix-Innovation-Suite-architecture	BMC Helix Virtual Agent

Knowledge Management

Source topic	Target topic
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Knowledge Management

MCSM

Source (remedyserver) topic	Target topic
Product-overview	Assigning roles and permissions
BMC-Helix-Innovation-Suite-architecture	BMC Helix Multi-Cloud Broker

Service Desk

Source topic	Target topic
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Service Desk

Service Level Management

Source topic	Target topic
BMC-Helix-Innovation-Suite-architecture	BMC Service Level Management

Service Request Management

Source topic	Target topic
Adding-content-to-a-package	Creating a standard PDT
Adding-content-to-a-package	Creating a standard SRD
Managing Foundation data by using Data Management	Migrating data by using the Import Export Console
Defining-a-package	Migrating BMC Service Request Management objects and data
BMC-Helix-Innovation-Suite-architecture	Service Request Management

BMC Helix SSO

Source topic	Target topic
Manually-integrating-BMC-Helix-Single-Sign-On-with-Jetty-server Guidelines for the Administrator	Adding and configuring realms
Configuration-settings-N-R	Configuring certificate-based authentication
Enabling-BMC-Helix-Single-Sign-On-for-Developer-Studio Enabling-OAuth-authorization-for-AR-System-REST-APIs	Configuring OAuth 2.0
Setting-a-connection-to-the-BMC-Helix-Single-Sign-On-server Onboarding-a-new-tenant Plug-in-types-supported-by-AR-System Enabling-OAuth-authorization-for-AR-System-REST-APIs	Getting started
Product-overview	Orientation
Guidelines for the Administrator	Quick start for SaaS administrators
Using-authorization-REST-APIs-to-consume-BMC-Helix-Single-Sign-On	Configuring OAuth 2.0 BMC Helix Single Sign-On
Enabling-OAuth-authorization-for-AR-System-REST-APIs	Configuring authentication
Viewing and collecting logs by using the Support Assistant tool	Managing local users and passwords
Viewing and collecting logs by using the Support Assistant tool	Configuring AR authentication

Smart IT

Source topic	Target topic
Troubleshooting-row-level-security-issues	Adding database indexes for performance improvement
Mid-Tier-architecture Progressive-web-application-screens Enabling Progressive Views for forms from Centralized Configuration	Enabling Progressive Web Application screens
Adding-content-to-a-package	Transferring classic Smart IT configurations and definitions between servers
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Smart IT
Developing-Progressive-Web-Applications	Adding custom fields to your views by using Smart IT

Smart Reporting

Source topic	Target topic
Defining database functions in AR System Server	Creating reports with advanced database functions by using Advanced Authoring
Reporting on Remedy application activity	Getting started
Issues-table	Known and corrected issues
Defining database functions in AR System Server	Performing calculations on fields in a report
Configuration-settings-E-M	To configure the data connection limit on Smart Reporting Consider or ignore Daylight Saving Time in a report query
BMC-Helix-Innovation-Suite-architecture	BMC Helix ITSM: Smart Reporting 21.02

TSIM

Source topic	Target topic
Enabling-plug-ins	BMC.ARDBC.NOTIFY

BMC Digital Workplace Advanced

Source topic	Target topic
BMC-Helix-Innovation-Suite-architecture	BMC Helix Digital Workplace

Creating foundation data for hub and spoke servers

Hub and spoke capability overview

Configuring assignments

Inheriting permissions by using Hierarchical groups

Permission groups hierarchy

Getting started