Entering field criteria by using shorthand syntax

Similar to the Mid Tier, which allows you to directly enter criteria into form fields without using the Advanced Search Bar, the Email Engine supports shorthand syntax of qualification criteria. 

For example, the shorthand syntax for the Submitter field is !2! because the Submitter field has a field ID of 2. Hence, the following syntax produces the same results as when you enter the employee name, Francie Frontline in the Submitter field in the Mid Tier:

You can use a similar shorthand syntax (!1!) to search for request IDs. The Request ID field has the field ID 1. The following template searches for a Request ID from the HD Incident form:

Your email query can include multiple fields to search for all new urgent requests:

If the qualification does not match any entries, the email returned from the Email Engine will indicate this.