Creating a process for requesting services from AWS Service Catalog


As an application business analyst, create processes to enable end users to request services from Amazon Web Services (AWS) Service Catalog. Use the Launch AWS Catalog Product Process designer element to create this process in BMC Helix Innovation Studio. End users can then request products and services from AWS Service Catalog, such as the creation of virtual machines, databases, websites, and applications.

Configuration workflow

Role 

Action 

Reference

Administrator

Configure the AWS authentication.

Administrator

Configure the AWS Catalog connector provided by BMC.

Application business analyst

Create a process to enable end users to request services from AWS Service Catalog.

To create a process for requesting services from AWS Service Catalog

  1. Log in to BMC Helix Innovation Studio.
  2. Navigate to the Workspace tab and select the application in which you want to create a process.
  3. In the application, select Processes and click New.
  4. In the Process designer, drag the Launch AWS Catalog Product element.
  5. In the Properties pane, enter the values as specified in the following table:

    Field

    Description

    Connection ID

    The connection ID of the AWS Catalog connector provided by BMC; for example, Aws_Catalog.

    Product ID 

    The unique identifier of a product in AWS Service Catalog.

    To find the product ID in AWS Service Catalog, select Service Catalog > Product list, and click the product you imported. 

    Provisioning Artifact ID

    The unique identifier of a provisioning artifact, also known as product version in AWS Service Catalog.

    To find the provisioning artifact ID (product version) in AWS Service Catalog, select Service Catalog > Product list, and click the product you imported.

    Requested By Login ID

    The unique identifier of the IAM user, group, or role that creates a service request.

    Requested For Login ID

    The unique identifier of the user or role for whom the service request is created.

    Provisioned Product Name

    The unique name of the product that is deployed in AWS Service Catalog.

  6. (Optional) Add the other process elements and specify the flow of execution that you want to create for your business logic.
  7. Click Save.

Example: Setting up a process to create a virtual machine from AWS Service Catalog

Ajay is an application business analyst at Apex Global. An end user wants to raise a request to create a virtual machine from AWS Service Catalog. To enable the end user to perform this action, Ajay performs the following steps to create a process by using the Launch AWS Catalog Product element.  

Step

Description

Example

1

Create a process.

image-2025-1-9_13-35-20.png

2

Add the process properties.

image-2025-1-9_13-36-57.png

3

Add the properties for the Build Input element.

image-2025-1-9_13-40-13.png

3

Add the properties for the Launch AWS Catalog Product element.

image-2025-1-9_13-42-23.png

4.

Save the process.


 

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