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Service Management
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BMC-Helix-Innovation-Suite
BMC Helix Innovation Suite 23.3
Troubleshooting

Troubleshooting

Export

Choose the export format from the list below:

$services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0')

Filter

Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left arrows will move focus to the next possible option in the list. The Home key will bring focus to the start of the list and the END key to its end. Up and down arrows allow you to navigate quickly to the start of option categories.

Office Formats (3)

ODT
Export as Open Document Text (ODT) format using the Office Server
PDF
Export as Portable Document Format (PDF) using the Web Browser
RTF
Export as Rich Text Format (RTF) using the Office Server

Other Formats (1)

HTML
Export as HyperText Markup Language (HTML)

Export as

Select the pages to export:

Created pages The pages created by the user or by XWiki extensions on behalf of the user.
Created and modified pages Includes modified extension pages (usually configuration pages).
All pages Includes unmodified extension pages.

select all/ none

Legend:
: Created Page
: Modified Extension Page
: Clean Extension Page

Consult the following topics for information about troubleshooting the BMC Helix Innovation Suite products and components, for problems you might encounter during installation, configuration, and using the product, as well as error messages, enabling logs and collecting diagnostic information.

Related topics

Support-information
Popular knowledge articles for Remedy AR System

Troubleshooting Innovation Studio issues

Enabling and downloading logs from BMC Helix Innovation Studio
Enabling browser logging for a BMC Helix Innovation Studio application
Troubleshooting application deployment issues
Troubleshooting application license issues
Troubleshooting incoming and outgoing email issues
Troubleshooting issues when developing code-based applications
Troubleshooting sandbox access issues

Troubleshooting Progressive Views

Troubleshooting Progressive Views

Diagnostics and logs

Creating flashboards to collect server statistics
Enabling logs

Troubleshooting AR System server issues

Troubleshooting alert activity
Troubleshooting issues with BMC Helix CMDB
Troubleshooting Secured Socket Layer related issues for AR System Server and Mid Tier

Troubleshooting AR System services and engines

Troubleshooting Approval Service
Troubleshooting Distributed Server Option
Troubleshooting Email Service
Troubleshooting for Binary payload deployment

Troubleshooting REST API

AR System Server REST API FAQs
Troubleshooting AR System server REST APIs
Troubleshooting issues when calling a third-party REST API
Troubleshooting issues when sending notification to an external application by using AR System webhook
Troubleshooting issues when using Swagger as a REST API client

Troubleshooting Mid Tier issues

Enabling logs for Mid Tier troubleshooting
Troubleshooting Flashboards
Troubleshooting Mid Tier
Troubleshooting Mid Tier cache issues
Troubleshooting Mid Tier reporting issues
Troubleshooting overall Mid Tier performance issues
Troubleshooting session related errors
Troubleshooting slow user transactions
Troubleshooting the ARERR 9201 error
Troubleshooting workflows by activating workflow logging in a browser

Error messages

1 to 999 - AR System server messages and notifications
1000 to 1888 - AR System server user tool messages
4000 to 4499 - Data Import errors, warnings, and notes
5000 to 5999 - Developer Studio messages
8000 to 9999 - AR System server messages and notifications
9200 to 9699 - Mid Tier messages and notifications
Migrator error messages

Known issues

Known-and-corrected-issues

Troubleshooting Developer Studio issues

Troubleshooting Developer Studio
Troubleshooting object definition corruption issues
Troubleshooting performance issues
Troubleshooting startup issues with Developer Studio
Troubleshooting user interface issues
Troubleshooting when Developer Studio stops responding

Tags: troubleshooting errors issues

Last modified by Oleksandra Bunchuk on 2025/04/27 15:56

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