Use cases
Use case | Business value | Products used |
|---|---|---|
Optimize access to the application based on user's domain and authentication mechanism. |
| |
Helps administrators create codeless applications in a few clicks with minimal dependency on developers or a development environment, and to promote codeless applications from a development to test or production environments. |
| |
Helps developers build a view with the HelixGPT chat component in a view to leverage the generative AI provider to allow users to ask questions and receive responses in a simple, conversational tone providing the correct answer quickly and efficiently. |
| |
Helps administrators to integrate BMC Helix Innovation Studio with external e-signature service providers, such as Adobe Acrobat Sign and DocuSign to request e-signing of documents from your BMC Helix Innovation Studio applications |
| |
Helps developers automate the manual tasks, such as data categorization and task assignment, by using machine learning in the application. |
| |
Helps developers build an application that uses the chatbot framework to leverage the conversation capabilities. |
| |
Helps administrators test the accuracy of cognitive service data sets in AI Service Management (Categorization and Classification) capabilities for auto-categorization, auto-assignment, and chatbot capabilities. |
| |
Helps administrators and application business analysts leverage cognitive search, full text search, or global search in an application |
| |
Helps application business analysts use an incoming mailbox to automate certain tasks and use an outgoing mailbox to send email notifications. |
| |
Helps developers create extendable definitions. Extendable definitions ensure that the out-of-the-box objects remain unchanged, but developers can add or remove new objects. |
| |
Generates a summary of any input text, attachment text, email, and chat conversations for the support agents to help them quickly resolve requests. |
| |
Helps administrators localize an application by leveraging real-time translation providers such as Google Cloud Translation Services version 2 and Microsoft Azure Translator Speech API version 3. |
| |
Enables administrators use an existing IBM Watson service and leverage the cognitive and conversational services of BMC Helix Innovation Studio without having to purchase additional services from BMC SaaS Operations for a cognitive provider. |
| |
Helps administrators, application business analysts, and developers interoperate between BMC Helix Innovation Studio and AR System. |
| |
Enables administrators create interactive dashboards for Service Management applications. |
| |
Enables administrators integrate BMC Helix Innovation Suite with third-party products by using APIs and web services. |
| |
Enables users instruct the AR System server to perform queries, submissions, or modifications to entries, all by using email. |
| |
Enables users submit approval requests and manage them in the Approval Console. An Approval Server process administrator defines the completion criteria for the approval process. |
| |
Enables users automate many business processes without having to learn a programming language or use complex development tools. |
| |
Enables administrators migrate AR System objects and data. |
| |
Helps administrators to understand the start-to-finish process of how basic distributed operations are implemented between two geographically distinct servers at Apex Global Industries. |
|