Best practices for BMC Helix Innovation Suite

To help you successfully customize your application, develop code of your application, create view components, and so on, we recommend that you follow this set of best practices prior to implementing a product or a feature.

Category	References
Best practices for BMC Helix Innovation Studio
Tailoring applications	No results.
Developing and deploying application	No results.
Cognitive service	No results.
Configuring web requests	No results.
Foundation data	No results.
Best practices for Action Request System
Getting started	Integrating third-party products with BMC Helix Innovation Suite by using REST APIs
Onboarding and implementing	Configuring cognitive service for custom applications by using your own IBM Watson services Onboarding a new tenant
Integrating	No results.
Using	Creating a new web report with the BIRT Report Designer
Securing BMC Helix Innovation Suite	Configuring the ARDBC LDAP plug-in Configuring the AREA LDAP plug-in
Administering
Setting up the mid tier and servers	Configuring a cluster Configuring a Mid Tier to launch a browser in a different Mid Tier Configuring Java plug-in servers Managing server group components by setting global-level and local-level configurations Navigating the AR System Management console to manage server groups Offboarding a tenant Onboarding a new tenant Setting currency types Setting database options Setting timeout options Setting up a cluster with multiple tenants Settings in the config.properties file Viewing the BMC Helix Innovation Suite licensing information
Setting up users, access, and preferences	Controlling access to requests for hierarchical groups Navigating the AR System Management console to manage server groups Restricting users from uploading and viewing files with specific extensions
Managing data and objects	AR Upsert step Configuration form Migrator CLI metadata mappings for BMC Helix ITSM Setting the component ranking order before deploying a binary payload
Loading Foundation data by using Data Management and Data Management	No results.
Monitoring the system and performance	Backing up the Mid Tier cache Best practices for configuring Mid Tier cache Best practices for preventing cache memory issues Configuring how AR System server manages cache Enabling and viewing statistics about long-running SQL and API calls
BMC Helix Innovation Suite configuration reference	ar.cfg or ar.conf options A-B ar.cfg or ar.conf options C-D ar.cfg or ar.conf options E-M ar.cfg or ar.conf options N-R ar.cfg or ar.conf options S-Z Configuration settings A-B Configuration settings C-D Configuration settings E-M Configuration settings N-R Configuration settings S-Z Updating configuration settings by using the AR System Configuration Generic UI form
Enabling BMC Helix Innovation Suite services	AR System Email Error Messages form Configuring DSO by using the Server Information form Configuring FTS by using the Server Information form Configuring the Assignment Engine server settings Configuring the Flashboard server settings at a global level Customizing the template Email Engine forms Enabling exact matches for full text searches Form to view all data about an approval request How FTS indexing works How users view alerts Performing distributed operations on join forms Rebuilding an index for specific fields
Developing an application	Adding charts to an application with flashboards Best practices for content responsiveness in visualization fields for PWA Best practices for developing applications Configuring how many virtual users SilkPerformer handles Configuring the Web Services Registry integration Creating a script for the mid tier and using parameters Creating efficient qualifications Customization best practices for developing PWA Defining a Notify action for email, alerts, or other applications Defining default layouts Defining flashboard variables to represent data and granting access Defining form descriptors Displaying a AR System form in a portlet Managing attachments in Progressive Web Applications by using a remote form Overlayable and non-overlayable objects Parsing AR System table entries in SilkPerformer scripts Wildcards
Developing an API program	Retrieving configurations from the Centralized Configuration
Troubleshooting	Defining a heap size for the Email Engine Error messages 1 to 99 Managing logs for server groups Setting Always On logging Setting log files options Setting up a local development environment Store intermediate files for Email Engine by using temporary directories Troubleshooting when Approval Server fails to process records from Application Pending form Troubleshooting when approvals are not processed or other unexpected behaviors occur

Best practices for BMC Helix Innovation Suite

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