Setting sequencing for rules

Rules are applied according to a specified sequence. If the first rule is valid, it is applied. If the first rule is unsuccessful, the Assignment Engine process tries the second rule, and the sequence continues.

Related topic

Adding-and-executing-assignment-processes

To specify sequencing for rules

  1. Open the Assignment EngineAdministration Console.
  2. From the Process tab, select the process for which you want to sequence rules.
  3. Click View.
  4. In the Process Definition dialog box, perform one of these actions:
    • If rules are defined for the process, select the rule to reorder.
    • If no rules are defined for the process, click Create to create rules, and then select the rule to reorder. For more information, see Adding-assignment-rules.
  5. Use the arrow keys to place the rules in the sequence in which you want the Assignment Engineto use them.
  6. Click Save and Close.

 

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