Developing an API program


You can use Action Request System APIs to develop applications that integrate with Service Management applications. To develop an API program, you must be familiar with AR System and its overall architecture. You must be proficient in C programming and familiar with arrays, pointers, structure types, and allocated memory.

Additionally, you must also know:

  • The operating system in your environment 
  • The client/server applications and plug-ins
  • The XML import and export functions


Action

Reference

Understand the REST API and use the AR System API for integration.

Learn how AR Systemderives a client request codeset from the locale information in ARControlStruct.

Use the REST API to integrate forms with a third-party application.

Get details about the AR System C API.

Install, link, and compile C API programs.

Review the most common elements and functions of AR System C API key data structures.

Use C API functions to perform operations on AR System objects.

Use AR System C API programs to initialize and shut down the system and perform other tasks.

Solve problems with your API program by using logging and the driver program.

Learn about the AR System C plug-in application programming interface (API) functions and data structures.

Transform AR System objects into the XML format and XML back into AR System objects.

Use the ARGetListEntryWithMultiSchemaFields function to perform dynamic joins, which retrieve entries from multiple forms at run time.

Learn about the Java API files installed with AR System, understand the programming model, and see some sample code.

Monitor the API calls between an AR System server and its clients.

 

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