Getting started

The provides the infrastructure and foundation for BMC's Service Management applications and for custom application built with  or BMC Helix Innovation Studio.

Companies use BMC's Service Management applications to implement and follow IT Infrastructure Library (ITIL) processes, such as service desk, case management, or asset management.

• Administrators are responsible for tasks such as the initial deployment, user management, and system administration.
• Developers build and deploy applications, as well as perform administrative task in development environments. 

If you are new to the  product, read and perform getting started tasks relevant to your role. If you are not sure where to start, read the BMC-Helix-Innovation-Suite-overview.