Configuring a Unicode server

You can configure a AR System Unicode-enabled server so that only Unicode clients have access. The Configuration tab of the AR System Administration: Server Information form provides a Disable Non-Unicode Clients option. (This option applies to all BMC Remedy clients except for Developer Studio.)

Consider disallowing access by pre-7.x clients to prevent use of a 6.3 or earlier version of Remedy Administrator with a Unicode-enabled server. The BMC Remedy AR System Administration Console enables you to specify the minimum API that the server supports. AR System 7.x or later clients use API version 12, so enter the number 12 to prevent access to older clients.

The following topics provide information about Unicode configuration: