Specifying passwords and properties for connecting services to the server

To connected services to the server, you will perform these tasks:

• Change application server passwords, which are required passwords that Remedy applications use when they connect to the AR System server. Components that use application server passwords include  Mid Tier, plug-in servers, the DSO server, the Flashboards server, the Email Engine, and custom applications. Most application server passwords are initially set when you install AR System, but you can change them at any time by using the Connection Settings tab.
  If you change an application server password on a AR System server, you must also make the change for the application that connects to that server. 
• Set the RPC program number and port information for plug-in and DSO servers.
• Configure timeout settings for the plug-in servers.

To set connection settings

1. In a browser, open the Remedy AR System Administration Console, and select System > General > Server Information.
2. Click the Connection Settings tab.
   AR System Administration: Server Information form—Connection Settings tab
   

3. Edit the options on the tab as needed:
   
   Connection Settings tab fields
4. Click Apply.
5. Restart the AR System server for the Connection Settings to take effect.