Email status template in HTML format
For the Email Engine to include a Status Template in the reply email (for example, to format the reply if there is an error), enter the Status Template label/value pair as a global declaration in the body of your email, as in the following extract:
Schema: HD Incident
Server: polycarp
Status Template: Status Default
Login: Demo
Password:
....
Server: polycarp
Status Template: Status Default
Login: Demo
Password:
....
Similarly, the Status Template must be stored in the AR System Email Template form. For more information about status templates, see Using-label-value-pairs-in-templates.
When you send your email, the Email Engine parses and executes the instructions in the content template. If there is an error, the resulting status email will be formatted like the following figure. The Email Engine substitutes values for the variables.
A reply with the status template
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