Using Data Management tools for custom Foundation data
The Data Management tool is designed to load and to modify data in an out-of-the-box implementation of BMC Helix ITSM.
If various business drivers require you to customize your BMC Helix ITSM environment, you must ensure that the Data Management tool functions correctly in your customized environment by:
- identifying the customizations
- analyzing the impact of the customizations
- ensuring the customizations work with the Data Management tool.
To help you make the Data Management tool work with your customizations, make sure that you read and understand the topics in this section.
This section provides the following information to help you make the Data Management tool work with your customizations:
Related topic
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*